Hearing Screening Technician

Mass General Brigham•Boston, MA

3d•Onsite

About The Position

The Hearing Screening Technician performs newborn hearing screenings before discharge and is responsible for monitoring the daily census, completing screenings, documenting results, discussing results with parents, and entering charges into the billing system. The technician reports to the Hearing Screening Coordinator and Division Administrator. The role works in and adjacent to the nurseries on CWN Floors 9 and 10 and in the NICU. The technician moves screening equipment between units on a cart, spends several hours at a time standing, and bends over infants’ cribs to attach equipment and comfort infants. The environment includes typical medical equipment noise and infants crying.

Requirements

High school diploma or equivalent required; experience cannot substitute for the education requirement.
Ability to review the daily census and prioritize screenings before patient discharge.
Ability to use screening equipment and recognize equipment problems before completing an examination.
Ability to handle newborns safely and comfortably and prepare them for testing.
Ability to document results accurately in the medical record.
Ability to communicate effectively with parents, family members, and medical and nursing staff.
Familiarity with audiology equipment and testing procedures.
Excellent communication and interpersonal skills for interacting with patients of diverse backgrounds and age groups.
Strong attention to detail and accurate recordkeeping skills.
Ability to work independently and collaboratively with professionalism.
Knowledge of medical terminology related to audiology and hearing disorders.
Understanding of patient confidentiality and privacy regulations.
Ability to perform the physical tasks described, including frequent standing, walking, lifting with an assisted device, carrying, balancing, reaching, handling, and fingering.

Nice To Haves

Previous experience conducting hearing screenings or working in a healthcare setting (0–1 year preferred).

Responsibilities

Follow established protocols to prepare newborns and perform hearing screenings before discharge; enter patient information into the computer system.
Document screening results and findings in Epic, the medical record, program records, and program logs.
Communicate with parents or guardians and staff about completed tests and results, and provide written documentation according to protocol.
Monitor daily census and prioritize the schedule so patients are screened before discharge.
Maintain adequate program supplies and inform the coordinator of supply needs.
Check screening equipment before testing and contact the coordinator about equipment issues.
Enter screening results into Epic and program records as directed by the Audiologist; investigate missing demographic information when necessary.
Schedule audiological follow-up appointments for infants who do not pass screening and communicate appointment details to parents and the program coordinator.
Participate in on-unit continuing education and scheduled training in-services.
Assist the coordinator or director in training new students in the hearing program.
Enter charges into the billing system.