Case Processing Specialist - St Louis MO
About The Position
The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement (ICE), under the direction of ICE field office personnel. The role processes immigration cases; manages immigration records and prepares documents; and maintains electronic and paper case files in compliance with federal privacy laws, federal data security requirements, DHS policies, and partner policies. The position supports ICE legal and law enforcement personnel by gathering and organizing records, coordinating court and immigration proceedings, maintaining case status information, and preparing documentation for hearings, transfers, and removals. It also involves routine duties to maintain order and provide for the security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations. Domestic U.S. travel may be required.
Requirements
- Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the education requirement on a year-for-year basis.
- One year of experience in criminal justice, corrections, or a related field.
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office applications.
Nice To Haves
- Experience or training reviewing law enforcement documentation, such as detention files, custodial records, or immigration case files.
- Previous experience conducting interviews for immigration or detention.
- Bilingual verbal and/or written communication skills.
Responsibilities
- Provide case processing and administrative support to ICE and process immigration cases, including records management and document preparation.
- Maintain alien records in accordance with DHS policies and federal data security requirements.
- Enter case data into ICE systems, ensure accuracy and compliance with agency protocols and data integrity requirements, and coordinate with ICE to address data quality issues.
- Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources for ICE review or hearings.
- Assist ICE legal representatives in obtaining criminal history checks and supporting documentation before court proceedings.
- Prepare, review, and manage case files for accuracy and completeness; review administrative applications, update A-files where applicable, and notify and refer docket officers to ICE for appropriate law enforcement action.
- Provide logistical and administrative support to reduce administrative burdens on law enforcement officers.
- Assist with docket coordination with EOIR and USCIS and coordinate with ICE officers on hearing schedules and adjudications, ensuring required documentation is filed or submitted.
- Review paperwork for completeness and accuracy for applications for stays of deportation or removal, orders of supervision, own-recognizance reporting, bond applications, and other documentation.
- Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
- Maintain current case status records, court scheduling details, and tracking logs; generate case status reports and monitoring dashboards.
- Track compliance with release conditions and report violations to the designated ICE liaison as applicable.
- Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure required documentation is in A-files, verify documents and inventory are ready by departure, close cases in ICE data systems, and transfer files for storage.
- Verify detainees have required legal paperwork, medications in appropriate quantities per medical standards, property, and valuables before transfer or removal; retrieve and verify travel documents.
- Perform routine duties under established policies, regulations, and procedures to maintain order and provide security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations.
- Maintain visual observation of detainees and conduct regular welfare checks.
- Travel domestically within the United States as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
