Case Processing Specialist - St Louis MO

Core Civic•Saint Louis, MO

About The Position

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement (ICE) under the direction of ICE field office personnel. The role processes immigration cases and related activities, including records management, document preparation, and maintenance of electronic and paper case files in compliance with federal privacy laws, federal data security requirements, and partner policies. The specialist enters and verifies case information in ICE systems; gathers court records and supporting materials; assists ICE legal representatives with criminal history checks and documentation; prepares and maintains accurate case files; and coordinates with ICE personnel, the Executive Office of Immigration Review (EOIR), and U.S. Citizenship and Immigration Services (USCIS) on hearings, interviews, adjudications, and removals. The position also monitors case status and release-condition compliance, prepares removal documentation, and verifies paperwork and other items before detainee transfers or removals. The role includes routine duties supporting order, security, care, and direct supervision of detainees in holding areas and during transport, including visual observation and welfare checks. Domestic U.S. travel may be required.

Requirements

Bachelor's degree from an accredited college or university in Criminal Justice, Social or Behavioral Science, or a related field; additional criminal justice or case management experience may substitute for the education requirement year for year.
One year of experience in criminal justice, corrections, or a related field.
Strong verbal and written communication skills.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience and/or training reviewing law enforcement documentation such as detention files, custodial records, or immigration case files, or prior experience conducting interviews for immigration or detention.
Bilingual skills, with the ability to communicate verbally and/or in writing.

Responsibilities

Provide case processing and administrative support to ICE, process immigration cases, manage records, prepare documents, and maintain alien records in accordance with DHS policies and federal data security requirements.
Enter case data into ICE systems, maintain accuracy and compliance with agency protocols, and coordinate with ICE to resolve data quality and integrity issues.
Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from databases and other government sources for ICE review or hearings.
Assist ICE legal representatives with criminal history checks and other supporting documentation needed before court.
Prepare, review, and manage accurate and complete case files; provide logistical and administrative support to law enforcement officers; review administrative applications, update A-files where applicable, and notify and refer docket officers to ICE for appropriate law enforcement action.
Assist with docket coordination involving EOIR and USCIS, and coordinate with ICE officers on hearing schedules, adjudications, and required filings or submissions.
Review paperwork for applications for stay of deportation or removal, Orders of Supervision (OSUP), Own Recognizance (OR) reporting, bond applications, and other documentation for completeness and accuracy.
Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
Maintain current case status records, court scheduling details, and tracking logs; generate status reports and monitoring dashboards.
Track compliance with release conditions and report violations to the designated ICE liaison.
Organize removal documents and coordinate removal scheduling and flight staging with ICE personnel; ensure required A-file documentation is present, documents and inventories are ready by departure, cases are closed in ICE data systems, and files are transferred for storage.
Verify detainees have required legal paperwork, medications in appropriate quantities per medical standards, property and valuables before transfer or removal, including retrieving and verifying travel documents.
Perform routine duties under established policies and procedures to maintain order and provide security, care, and direct supervision of detainees in holding areas, during transport, and at other established locations; maintain visual observation and conduct regular welfare checks.
Travel domestically in the United States when required.