W&E - CASE MANAGER

Community Services Consortium • DALLAS, OR

8d • Hybrid

About The Position

Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability.

Requirements

• Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
• Thorough knowledge of counseling practices with emphasis on family counseling.
• Comprehensive knowledge of available social services.
• Ability to meet and develop professional working relationships with community partners.
• Communicate effectively, both orally and in writing.
• Behavior positively reflects on agency and workplace.
• Maintains confidentiality of client and agency information.
• Meet and develop good working relationships with community resources.
• Requires effective in-group and individual interpersonal skills.
• Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence.
• Accurate data entry skills at a pace to keep up with work load.
• Proficient in the use of Microsoft Office Suite products.
• Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed.
• Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification.
• Valid Oregon Driver License with insurable driving record for business travel as required.

Responsibilities

• Performs intake and assessment with potential clients to determine need for services.
• Identifies barriers preventing client from achieving self-sufficiency.
• Works with client to develop an individual assistance plan, while integrating and coordinating multiple services.
• Provides vocational, personal and family counseling to program participants.
• Maintains comprehensive, detailed case files and other required paperwork on each client as necessary.
• Manages client case load.
• Serves as client advocate and refers clients to other services as appropriate.
• Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary.
• Data entry into web-based management information system.
• Conducts home visits and assists individuals in achieving stability.
• Regular attendance and punctuality is a requirement of this position.
• Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public.
• Drive defensively to CSC office locations, client’s residence and community partner locations as necessary.
• Follow agency personnel and safety procedures.
• Accepts and performs other work as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level