Case Manager

Center for Justice Innovation•New York, NY

11d•$52,000 - $65,400•Onsite

About The Position

Through the Alternative to Incarceration (ATI) program, the Queens Community Justice Center (QCJC) offers meaningful responses to low-level offenses such as shoplifting, reckless driving, and illegal drug use. Individuals charged with misdemeanor offenses often struggle with underlying issues such as substance use disorder, mental illness, unemployment, and trauma. In response to low-level charges, judges may mandate participation in a range of social services designed to assist participants with their needs. These services take a trauma-informed and strength-based approach. Queens Community Justice Center is seeking a Case Manager whose primary focus will be working with individuals who engage in Alternative to Incarceration (ATI) programming. Reporting to the Coordinator of Adult Operations, the Case Manager is primarily responsible for leading psychoeducational groups and restorative justice-based circles for participants engaged in programming with Queens Community Justice Center. The Case Manager will provide one-on-one case management to program participants. The Case Manager may also be called upon to provide general support needed for program participants and QCJC operations.

Requirements

Bachelor’s degree or 3-4 years’ experience working in case management as an equivalency
Bilingual (English Spanish) required
Experience in a court or criminal justice setting preferred, particularly experience with drug/alcohol treatment, mental health services, co-occurring disorders, adolescent development, trauma-informed, and strength-based approaches
Candidate must be willing and able to work collaboratively with various court personnel and on-site partner agencies in a high-pressure/fast-paced work environment
Candidates must also be comfortable working with adolescents, adults, and families
Highly organized, excellent time management skills, and strong writing ability required
Ability to work with people from diverse backgrounds in a culturally competent and gender-affirming manner required
Must be legally authorized to work in the United States at the time of application and throughout the duration of employment

Responsibilities

Provide comprehensive, clinically informed case management services and services referrals to individuals to help address issues such as substance use, mental health, trauma, housing, and educational/vocational needs
Provide individual and group counseling services to a caseload of short-term court mandated clients
Assist with data entry and ensure the accuracy of the information in the electronic case management system, including entering case notes and assessment, case management, programming, and case outcome data
Supervise and monitor participants admitted to ATI programming through regular in person or virtual meetings, phone calls, emails, and text messages
Coordinate with service providers to facilitate, follow up, and assist participants with service referrals
Provide connections to resources related to housing, health insurance, educational, and vocational needs
Conduct intakes and needs-based screenings for newly mandated clients
Co-facilitate and develop skills-based groups for participants based on presenting needs as determined by a thorough needs assessment
Establish and maintain linkages with community partners who can provide age-appropriate interventions and services to court-involved individuals
Assist with data management and grant reporting, compliance monitoring, and courtroom coverage when needed
Participating in interdisciplinary treatment meetings
Provide clinical services as described above to program participants voluntarily post-mandate
Support Resource Coordinator with court coverage and intake of Alternative to Incarceration (ATI) referrals
Assist with other programmatic and administrative tasks to support the Queens Community Justice ATI program as needed
Attend all required staff meetings and training
Attend community-based events after hours, as needed
Additional relevant tasks, as needed