Case Manager

TPC Wellness•Mount Orab, OH

10d•$18 - $22•Hybrid

About The Position

TPC Wellness provides comprehensive care, support, and recovery services to individuals on their journey toward lasting wellness. We are seeking a compassionate, organized, and dedicated Case Manager to join our team. This position plays a critical role in helping individuals access resources, achieve recovery goals, and maintain long-term success. The Case Manager works under the supervision of the Lead Case Manager to manage assigned caseloads, provide community and office-based support, and ensure compliance with agency policies and regulatory requirements. The ideal candidate is empathetic, detail-oriented, and skilled at balancing direct client support with administrative and documentation responsibilities.

Requirements

Valid driver's license.
High school diploma or equivalent.
Active Chemical Dependency Counselor Assistant (CDCA) certification or ability to obtain within 30 days of hire.

Nice To Haves

Bachelor's Degree in Human Services, Criminal Justice, Social Work, Counseling, or a related field.
Strong organizational and time-management skills.
Proficiency with technology and EHR systems.
Excellent written and verbal communication skills.
Ability to build rapport and maintain professional relationships.
Strong problem-solving and crisis-management abilities.
Compassion, empathy, and professionalism when working with individuals in recovery.

Responsibilities

Maintain assigned caseloads and ensure regular client contact.
Monitor client progress and assess ongoing needs in accordance with agency policies, contracts, and best practices.
Meet with clients individually and in group settings.
Collaborate with families, clinicians, case managers, and other community partners.
Provide crisis intervention, advocacy, resource coordination, financial assistance support, and assistance with activities of daily living (ADLs).
Conduct community visits, client monitoring, and transportation as needed.
Develop service plans and complete clinical documentation using Electronic Health Record (EHR) systems.
Maintain accurate, timely, and compliant client records.
Conduct family outreach and participate in the Loved Ones Group.
Communicate client progress and updates with probation departments and other referral sources as appropriate.
Attend required trainings, staff meetings, and agency events.
Contribute to a safe, supportive, and recovery-focused environment.