Case Manager - Tues-Sat, 10am-6pm

ADAPT Community Network•New York, NY

About The Position

The Case Manager works under the supervision of the Program Director in a residential setting, developing, implementing, and monitoring Life Plans for people with developmental disabilities. The role ensures services align with regulatory requirements, agency standards, and each individual’s personal goals. The Case Manager provides advocacy, service coordination, and family engagement while promoting dignity, independence, and quality of life. The position provides social services and coordinates with residential and clinical staff, service providers, families, guardians, and community partners. It includes documenting and monitoring plans, supporting Life Plan implementation, coordinating admissions and transitions, and assisting with activities of daily living and community outings as needed. The role requires discretion with confidential information and flexibility in scheduling. The stated schedule is Tuesday through Saturday, 10 a.m. to 6 p.m. Compensation is $28.34–$29.43 per hour after probation. ADAPT Community Network describes paid training, competitive benefits, and a team culture focused on learning, support, collaboration, and career growth.

Requirements

Bachelor’s degree in Human Services or a related field.
At least one year of experience working with individuals with developmental disabilities.
Ability to read, write, speak, and understand English.
Strong interpersonal and communication skills to interact effectively with people supported, families, staff, and outside agencies.
Excellent organizational and time-management skills, including the ability to handle multiple priorities.
Proficiency in Microsoft Office and electronic record systems.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Ability to work independently, as part of a team, and with flexibility in scheduling.
Ability to work flexible hours.

Responsibilities

Provide social services to people supported to maximize social functioning, enhance family coping capacity, safeguard human and civil rights, and foster dignity and personal worth.
Develop, monitor, and update Individualized Service Plans in accordance with regulatory and agency policies.
Participate in and chair interdisciplinary team meetings; document, interpret, and follow up on recommendations.
Collaborate with residential staff, clinical staff, and service providers to coordinate support.
Identify individual aptitudes, interests, and preferences and develop person-centered goals and activities.
Document functional assessments and review plans of care as needed.
Provide supervision, training, and guidance to Residence Program Specialists on Life Plan implementation, data collection, and best practices.
Maintain regular and meaningful contact with families, guardians, and community stakeholders.
Advocate for the rights of people supported and ensure benefits and entitlements are applied for in a timely manner.
Coordinate admissions, including referral materials, family contacts, and day-program arrangements.
Serve as liaison to day programs, clinics, service coordination, and other external partners.
Provide support with activities of daily living and community outings as needed.
Ensure adaptive equipment is available, maintained, and used appropriately.
Maintain accurate, timely documentation, including monthly case notes, progress updates, and family contacts.
Assist with discharge planning and systematic follow-up to support transitions to community-based services.
Handle sensitive and confidential information with discretion.
Keep abreast of changes in the field and apply updated knowledge to practice.
Perform other related duties as assigned.