Case Manager Child & Family Services

County of Door•Sturgeon Bay, WI

4d•$66,102 - $75,130•Onsite

About The Position

Door County Health & Human Services is seeking a Case Manager for its Child Protection & Youth Justice Division. The role performs complex social work with children, youth, and families involved in Child Protective Services (CPS) and/or Youth Justice (YJ), with a primary focus on foster care and kinship care coordination. The position helps coordinate safe, stable placements; supports foster and kinship caregivers; and connects families with services and resources. Other possible assignments include access and intake, juvenile court intake, initial assessments, ongoing case management, Independent Living services, subsidized guardianship, family finding and engagement, and rotating access/intake coverage. Case Managers work collaboratively and are cross-trained to provide backup coverage and balance workloads across division service areas. The position includes rotating on-call coverage, including evenings, weekends, and holidays. Work is primarily office-based, with required fieldwork and home visits, travel to sites throughout the county, and possible exposure to hostile or emotionally charged environments. The role requires careful attention to confidentiality and personal safety.

Requirements

Bachelor’s degree in Social Work or a closely related field from an accredited college or university.
Valid driver’s license.
At least two years of experience in CPS, youth justice, foster care, or related human services.
Proficiency with case management tools such as eWiSACWIS and standard office software, or ability to learn through training.

Nice To Haves

Certification as a Social Worker or at a higher level with the State of Wisconsin Department of Safety and Professional Services.

Responsibilities

Receive and process reports of alleged child abuse or neglect, gather information from reporters, and make timely initial screening recommendations.
Process reports of law violations, delinquent behavior, and truancy; interview youth, families, and victims; recommend case disposition; and manage court processes.
Investigate and assess alleged child maltreatment, develop protective plans when needed, and initiate court interventions as appropriate, prioritizing kin and like-kin involvement whenever possible.
Provide ongoing case management by developing family-centered case or permanency plans, coordinating services, and monitoring compliance with legal and program requirements.
Maintain accurate and timely records in eWiSACWIS and prepare reports and court documents in compliance with applicable mandates.
Engage families using strength-based, trauma-informed practices to promote resilience, accountability, and permanency.
Use Family Find practices to engage kin and like kin for children in or at risk of out-of-home care, and support foster and kinship licensing, recruitment, and retention.
Coordinate foster care, kinship care, and Independent Living Program requirements, including youth goal development, documentation, and participation in state ILP meetings.
Provide post-permanency support by fulfilling subsidized guardianship requirements under Department of Children and Families guidelines.
Coordinate out-of-home placements when necessary and ensure compliance with safety standards and placement stability.
Provide rotating on-call services during evenings, weekends, and holidays.
Partner with internal and external stakeholders to coordinate care and service delivery.
Collaborate with tribal nations when the Indian Child Welfare Act or Wisconsin Indian Child Welfare Act applies.
Participate in division-wide cross-training to provide coverage and balance workloads across service areas.
Conduct quality assurance through file reviews, documentation audits, and timely data entry; support public records processes, including redaction, background checks, and organized record management.
Follow federal, state, county, and departmental requirements for confidentiality, information privacy, and security.