Child and Family Case Manager
About The Position
The Child and Family Case Manager provides in-home intervention to children and families using a skill-based, solution-focused model. The role helps families adopt positive solutions by teaching skills and behavioral techniques and connecting them with community resources and support. The position works directly with families to address challenges, build skills for long-term success, and strengthen family relationships. The role includes providing in-home support, connecting families with schools, healthcare, and social services, offering crisis intervention, and collaborating with professionals such as teachers, doctors, and social workers. The Case Manager develops service plans, monitors progress, and maintains accurate documentation. The position may also involve other duties assigned by a supervisor and serving as a role model for Boys Town's mission and values. Work takes place in a variety of environments, from stressful and potentially aggressive situations to casual settings, indoors and outdoors. Employees may be exposed to outdoor weather, homes with substandard living conditions, and domestic pets. The position requires sufficient strength, agility, and endurance to work through stressful physical, mental, and emotional situations without compromising health and well-being.
Requirements
- Associate’s degree and two years of experience, or, in rural Iowa, four years of combined education and experience.
- Valid driver’s license and reliable transportation; mileage is reimbursed.
- Ability to work flexible hours, including evenings and weekends.
- Ability to maintain sufficient strength, agility, and endurance to perform duties in stressful physical, mental, and emotional situations.
Nice To Haves
- Bilingual skills.
- Interest in certification as a Parenting Instructor.
- Interest in facilitating family decision-making meetings.
- Interest in professional development and leadership pathways.
Responsibilities
- Provide in-home support and teach practical skills to strengthen families.
- Connect families with community resources, including schools, healthcare, and social services.
- Provide crisis intervention and guidance when needed.
- Build relationships with families and collaborate with teachers, doctors, social workers, and other professionals.
- Develop service plans, monitor progress, and maintain accurate documentation.
- Serve as a role model by reflecting the values and principles of the Boys Town mission.
- Perform other duties as assigned by a supervisor to meet organizational needs.
Benefits
- Reduced- or no-cost medical visits at Boys Town locations.
- Free mental health visits with in-network providers.
- Generous 401(k) match.
- Tuition assistance or reimbursement.
- Paid time off.
- Flexible scheduling.
- Parenting resources.
- Professional development opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
