CASE MANAGER

Pemberton Injury Law Firm • Sun Prairie, WI

13d • $18 - $20 • Onsite

About The Position

Pemberton Personal Injury Law Firm is seeking a compassionate, organized, and driven Case Manager to support clients throughout personal injury claims. The Case Manager manages a high-volume caseload from intake through resolution, helps clients navigate the process, keeps them informed, and coordinates with attorneys, medical providers, insurance adjusters, and other involved parties. This is a full-time, in-office position at one of the firm’s locations in Baraboo, Sun Prairie, Madison, or Eau Claire. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week. Compensation is $18.00–$20.00 per hour, depending on experience.

Requirements

• At least 1–5 years of experience delivering exceptional customer service.
• Strong organizational skills, exceptional attention to detail, and the ability to manage multiple priorities simultaneously.
• Adaptability and comfort working in a fast-paced environment.
• Strong critical-thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Professional, compassionate, and patient approach when interacting with clients.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Genuine desire to help people and make a positive difference during difficult times.

Nice To Haves

• Experience as a legal case manager or in a similar role.

Responsibilities

• Manage a high-volume personal injury caseload from intake through resolution and ensure deadlines are met.
• Serve as a primary point of contact for clients and provide regular updates.
• Gather, request, review, and organize medical records, accident reports, insurance information, and other case documentation.
• Coordinate with medical providers, insurance adjusters, and other parties involved in cases.
• Assist attorneys with demand packages and case preparation.
• Organize, scan, file, and maintain correspondence and case files.
• Schedule client appointments, consultations, and attorney calls.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Discretionary bonus opportunities
• Retirement plan with employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed