CASE MANAGER, DELCO

The GEO Group•Chester, PA

About The Position

The Case Manager develops and implements programs to meet the individual needs of inmates and detainees, including individual and group counseling. The role interviews newly admitted individuals, provides facility orientation, offers informal counseling on work and housing assignments, adjustment difficulties, and family issues, and helps resolve day-to-day problems. Individuals with serious problems are referred to professional counseling staff. The Case Manager monitors custody, housing, job, and program assignments to ensure timely case reviews, visits individuals on the caseload who are in special housing, and reviews medical status to determine eligibility for volunteer jobs.

Requirements

High school diploma or equivalent.
Organized, with demonstrated strong leadership and interpersonal skills.
Ability to work with computers and the software typically used by the department.

Nice To Haves

Bachelor’s degree in social sciences, criminal justice, or a related field.
Experience working with a corrections population.
Substance abuse treatment experience.

Responsibilities

Develop and implement programs that meet the individual needs of inmates and detainees, including individual and group counseling.
Interview newly admitted inmates and detainees.
Conduct facility orientation for new inmates and detainees, explaining rules and regulations, available services and programs, and disciplinary and classification processes.
Provide informal individual counseling about work and housing assignments, adjustment difficulties, and family issues.
Resolve day-to-day problems through counseling and refer individuals with serious problems to professional counseling staff.
Monitor custody, housing, job, and program assignments to ensure cases are reviewed in a timely manner.
Visit inmates and detainees on the caseload who are assigned to special housing.
Review medical status to determine eligibility for volunteer jobs.