Case Manager, Van Cortlandt Park, Bronx

Westhab Inc.•New York, NY

6d•$40,000 - $45,000

About The Position

The Case Manager assesses clients’ needs, plans a course of action, connects clients with services, and monitors their progress. The role ensures that clients receive appropriate information and referrals to obtain and maintain housing. The position is based in NYC and Westchester and reports to the Senior Case Manager. The schedule is 35 hours per week, generally 9:00 AM–5:00 PM, with one late day from 11:00 AM–7:00 PM. The role requires flexibility to work alternate schedules, which may include evenings and weekends.

Requirements

At least 1 year of case management experience working with homeless, mentally ill, substance abuse, and/or low-income populations.
Strong relationship-building skills.
Ability to work independently and recognize when issues should be raised with a supervisor.
Excellent organizational and time-management skills.
Ability to multitask effectively and follow up in a timely manner.
Strong PC skills, including Microsoft Word and Excel.
Proof of education is required.

Nice To Haves

Bachelor’s degree in Social Work or a Human Services field preferred.
Bilingual ability is a plus.
CARES experience preferred.

Responsibilities

Conduct intake and assessments to orient clients to the program and develop individual service plans reflecting their needs and goals.
Meet weekly with clients to support achievement of their individual service plan goals.
Coordinate services with the Housing Specialist, other staff, and external partners.
Advocate for individual clients regarding entitlements and services.
Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
Document case management activities according to agency and funding-source guidelines and procedures.
Complete written and computer-generated housing applications for clients based on their individual needs and functioning.
Meet the assigned monthly placement quota.
Facilitate workshops and groups, and escort clients as applicable.
Attend staff meetings and trainings related to job responsibilities.
Work flexible alternate schedules, which may include evening and weekend shifts.
Perform other related duties.