Case Manager Full-Time

Episcopal SeniorLife Communities•Penfield, NY

23h

About The Position

Episcopal SeniorLife Communities provides services ranging from skilled nursing and restorative care to housing, assisted living, and community-based wellness programs, with a commitment to culturally competent, individualized support for residents and their families. The Case Manager works at Ashley Woods, assessing applicants and determining appropriate admissions, while supporting residents’ independence and personal choice. The role manages clinical service programs in conjunction with the Resident Care Director. The position is described as part-time or full-time, scheduled three to four days per week for 22.5–30 hours weekly. Wednesdays and day shift are required. Starting salary is $25.00 per hour. Rotational on-call duty may be assigned for resident or program emergencies.

Requirements

At least two years of experience working with older adults.
Excellent oral and written communication skills.
Demonstrated flexibility in problem solving.
Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors, and the general public.
Occasional walking and standing; ability to occasionally lift 30 pounds without assistance.
Ability to sit for prolonged periods, talk, and hear.
Close, distance, peripheral, and color vision, and ability to adjust focus.

Nice To Haves

A Master’s degree in social work from an accredited college or university is preferred.
A Bachelor’s degree in social work or a related field is an alternative educational qualification.

Responsibilities

Ensure each resident meets retention standards for the level of care offered in the assisted living residence.
Conduct initial functional assessments and interviews with applicants.
Meet with applicants and families, conduct follow-up tours as needed, and document interviews.
Discuss potential plans of care with the Resident Care Director to ensure appropriate placement.
Recommend admissions to the Executive Director for final approval, if needed.
Support marketing of Ashley Woods by providing tours and assisting with complex inquiries as needed.
Assist with apartment selection as availability permits.
Update the Senior Life Specialist about upcoming vacancies.
Review required admission paperwork, including DOH-3122 and DOH-4397, and the resident handbook with residents or responsible parties.
Complete admission agreements and obtain power of attorney, health care proxy, and contact information as needed.
Orient new residents to Ashley Woods.
Coordinate completion of Individual Service Plans and review them biannually.
Evaluate residents annually using a functional assessment tool and complete assessments when residents experience changes in condition.
Encourage residents to maintain independence and participate in activities.
Maintain records of residents’ case management needs and case management activities.
Coordinate care with other providers.
Provide family support as needed and keep families appropriately informed about residents’ status.
Coordinate family and resident meetings.
Participate in and facilitate resident association meetings and family forums.
Communicate pertinent information to other staff.
Assist residents and families with planning and arranging alternative care settings as desired or needed.
Communicate with families, physicians, and other care providers during emergency discharge situations.
Arrange transportation for residents when necessary.
Conduct staff in-services, such as training on residents’ rights, as needed.
Perform rotational on-call duty for resident or program emergencies as assigned.