Case Manager

Rescue Mission Alliance•Santa Maria, CA

76d•Onsite

About The Position

The Case Manager works with the Program Manager to ensure Residents of the Life Recovery Program (LRP) can accomplish prescribed goals that result in self-sufficient and sustainable life habits free from homelessness, addiction and poverty. The case manager is responsible for assigning and managing the goals required to complete the Life Recovery Program, as well as customizing relevant goals that will help assigned Program Residents achieve health and self-sufficiency. The case manager is responsible for managing all aspects of recruitment for the Life Recovery Program. The case manager is also responsible for managing the programs for all Orientation Residents in the Life Recovery Program. Case manager will also assist Program Manager in other ways that help the Life Recovery Program run successfully. The position reports to the Women’s LRP Program Manager of RMACC. It is a regular full-time, non-exempt position located in Santa Maria, CA. Compensation is commensurate with skills and experience. Their position is eligible for overtime and benefits according to applicable guidelines.

Requirements

1-3 years related experience
Valid California Driver’s license and insurable under RMA’s plan.
Very strong administrative skills
Comfort with computers and software, especially client databases
Excellent written and oral communication skills
Self-motivated
Focused- able to remember weekly tasks without being reminded by supervisor, balance completion of day to day tasks while still completing longer-term projects
Team player recognizing that in a mission one must wear many hats
Has self-care practices in place to survive in emotionally challenging work environment
Proficiency with Office Suite applications
Able to learn and become expert in program database (will train)

Responsibilities

Assign and manage goals required to complete the Life Recovery Program.
Customize relevant goals to help assigned Program Residents achieve health and self-sufficiency.
Manage all aspects of recruitment for the Life Recovery Program.
Manage programs for all Orientation Residents in the Life Recovery Program.
Assist Program Manager in other ways that help the Life Recovery Program run successfully.
Recruit women who would be a good fit for Life Recovery Program.
Maintain professional communication and administrative habits with RMACC partners to recruit women whose needs fit the services offered at RMACC.
Participate in Continuums of Care in the area.
Refer women whose needs are outside of RMACC's scope of work to other agencies.
Attend outreach events at RMACC and other agencies to form relationships with potential residents.
Be the point of contact for all LRP residents in Orientation.
Ensure residents become immersed in RMACC culture and rhythms.
Communicate expectations at Mission, Thrift, Church and Outreach.
Ensure Residents complete necessary goals to move to Phase 1.
Ensure all new residents complete base assessments before progressing through program.
Work with Program Manager to transition phased residents to her caseload.
Maintain strong case notes of resident progress in Mission Tracker.
Manage drug testing for all Residents, ensure all enrolled residents comply with RMACC policy.
Assist Program Manager with reporting all resources provided to residents in Mission tracker.
Ensure all intaked residents’ belongings are thoroughly searched and laundered.
Ensure all resident medications are stored and logged appropriately at intake.
Ensure when residents have access to their meds is logged properly.
Conduct and log thorough room inspections weekly.
Assist Program Manager with driving residents to appointments.
Arrange recreational day trips for residents.
Assist Outreach Coordinator and Operations Coordinator with outreach activities when necessary.
Supervise LRP residents, TLP residents, and volunteers.