Case Manager - Pre-Litigation

DM Injury Law • Kansas City, MO

28d

About The Position

The Pre-Litigation Case Manager supports attorneys during the early stages of a case, from initial client intake through pre-litigation. Working closely with the legal team, this role keeps cases organized, ensures timely communication, and helps matters move forward efficiently. The Case Manager regularly communicates with clients, answers questions, and provides case updates. The role is suited to someone who enjoys helping others and staying organized, and contributes to supporting the legal team and providing a positive client experience. Legal experience is not required; training will be provided.

Requirements

• High school diploma.
• At least 1 year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Nice To Haves

• Experience working in a fast-paced office environment.
• Ability to manage a high-volume workload while staying organized and detail-oriented.

Responsibilities

• Communicate with clients daily by phone, email, and other channels.
• Manage a high number of cases (200+) and help keep them moving forward.
• Prepare case documents and gather supporting information.
• Review and organize medical records and billing documents.
• Draft basic letters and emails to clients and other parties.
• Handle incoming faxes and mail and file them appropriately.
• Track cases from start to finish to ensure steady progress.

Benefits

• Health, vision, and dental insurance.
• 401(k) with up to a 4% match.
• 3 weeks of paid time off.
• Paid holidays.
• No long hours and a stated focus on work/life balance.
• Free on-site parking.
• Stable job with a growing law firm and a supportive team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED