Case Manager - A

SOUTHWEST KEY PROGRAMSVillage of Goshen, NY
$26 - $26Onsite

About The Position

The Case Manager is responsible for the completion and submission of assessments and service plans required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based program. The Case Manager maintains a flexible, organized, and efficient work schedule and is subject to work evening and weekends (as necessary) and be on-call on a rotating schedule to facilitate program services.

Requirements

  • A combination of one of the following: Bachelor’s degree in Behavioral Sciences, Human Services, Social Service or related field with two (2) years’ experience working with at risk youth and their families; may include part time, volunteer or internship experience.
  • Must be computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) variety of online database systems.
  • Required to work a flexible schedule to facilitate program services.
  • Works well independently and as an effective team member.
  • Successfully pass pre-employment (post offer) background check.
  • Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
  • Must be at least 21 years of age at the time of hire.
  • Possess good verbal and writing skills.

Nice To Haves

  • Must be able to obtain First Aid Certification (CPR).

Responsibilities

  • Conduct initial intake with client and family/guardian.
  • Ensure the timely completion of all Intake paperwork, Assessments, and Service Plans in accordance with Southwest Key Programs (SWK) policy.
  • Ensure all documentation is completed and entered into SWK database within 48 hours of completion of the service.
  • Maintain physical and web-based client files.
  • Establish and maintain therapeutic relationships with clients and families.
  • Provide crisis intervention for clients and their families as needed.
  • Provide home visits with clients and families per the program service schedule.
  • Ensure clients are offered all components or services offered at the program.
  • Provide advocacy specified by Southwest Key Programs and contract guidelines.
  • Link families to natural and professional support services as needed.
  • Follow-up on all evaluations and assessments of the child’s progress in accepted interventions.
  • Maintain connection with school, and other community partners as needed.
  • Attend and participate in all required professional trainings and workshops.
  • Maintain open and consistent communication with Program Director or designee, clinician, and other team members.
  • Transport clients to program activities, school hearings or other treatment meetings as needed.
  • Able to react to change productively and handle other essential tasks as assigned.
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