Case Manager Full Time

Thrive Youth Center•San Antonio, TX

5d•$47,000•Onsite

About The Position

Thrive Youth Center is seeking a seasoned client case manager to work with young adults experiencing homelessness. Case Manager tasks include coordination and preparation of clients assessments and creating individual case plans that promote movement towards self-sufficiency. This full-time position will provide support for clients seeking shelter and/or housing services in the Bexar County area.

Requirements

Undergraduate degree or equivalent course work from accredited university or college in social work, human services, sociology or related field; or equivalent prior work experience in programming designed for diverse young adults experiencing adverse situations.
Commensurate experience in case management services within community programs serving youth, at-risk young adults, homeless individuals, and/or diverse communities.
Demonstrated commitment of LGBTQ+ affirming care and experience working with marginalized youth populations.
Training in trauma-informed care, crisis intervention, harm reduction, substance abuse, and mental illness disorders.
Strong interpersonal skills, emotional intelligence, and ability to hold compassionate boundaries.
Ability to work in a collaborative, community-based setting with a diverse team and client load.

Nice To Haves

CPR & BLS certification or willingness to obtain
Trauma informed care certification or willingness to obtain
Knowledge of the Homeless Management Information System (HMIS)
Bilingual in Spanish and English

Responsibilities

Provide first-class care and support for all assigned clients in the Thrive housing program or the Thrive shelter program.
Conduct intake and initial assessments for client needs at program entry.
Assist and support housing search and placement, assistance with move-ins, coordinating with clients and the housing department regarding smooth transition.
Develops a client-driven case plan that identifies both short and long-term goals.
Empowers assigned clients to become involved in their own housing plans and goal setting to achieve overall self-sufficiency.
Conduct required client meetings and check-ins as needed and as-requested.
Utilize (both agency and personal) vehicles for client off-campus visits and various appointments.
Assist with acquiring all identification documents for clients.
Respond to client crises with appropriate intervention, safety planning, documentation, and referral support for mental health aid and/or substance abuse programming.
Utilize the case management system, HMIS for all relevant data and documents.
Ensure the timely completion of required documentation and ensure required information is entered as required.
Submit referral forms to partner agencies (on-site and off-site), for benefits, education, and employment assistance.
Participate in required monthly training as assigned.
Ensure office cleanliness in general office spaces.
Assist other Thrive departments with activities, as needed and assigned.
Be available and willing to transport clients to various appointments (documented mileage reimbursed).
Utilize a personal vehicle without prior notice for client visits (not client transportation) and maintain current registration, liability insurance & valid driver’s license.
Assist with physically moving clients into their housing opportunity.
Flexibility in regard to employment responsibilities, duties, activities, and hours scheduled.
Proficiency in computer technology and systems for organization programming (Microsoft and Google systems).
Daily use of a cell phone for client interactions and conversations (reimbursement opportunities available).
Work environment requirement to perform regular duties both indoors and outdoors.