Case Manager- Middlesex County (Temporary)

Central Jersey Family Health Consortium Inc•North Brunswick, NJ

39d

About The Position

The Connecting NJ (CNJ) Case Manager coordinates and provides care that is safe, timely, effective, efficient, equitable, and client centered. The role links families to community resources and provides personalized care coordination so they can access appropriate services, timely information, continued support, advocacy, and follow-up as needed. This temporary position is 30 hours per week, with eligibility for full-time benefits. It is scheduled to start in September 2026 and end in March 2027. The Case Manager carries a caseload that includes follow-up families and families with challenging situations that may require more time to connect with or assess for appropriate services. This caseload should not use more than 25% of the position’s FTE allocation. The position requires contact with DCPP workers within 48 hours of receiving a referral to understand case status and prior referrals, identify risk and protective factors, and discuss appropriate community-based services based on the family’s wishes and identified needs. The Case Manager also participates in quality improvement and evaluation activities and handles other assignments as requested.

Requirements

Bachelor’s or master’s degree in a related field, such as Psychology, Social Work, Mental Health Counseling, or Early Childhood Education.
Three to five years of experience in maternal-child health, infant/early childhood mental health, parent/family support, or related fields and settings.
Strong interpersonal skills and ability to develop trusting relationships with families and partners.
Ability to explain complex maternal-child health and early childhood concepts in parent-friendly language.
Awareness of cultural diversity and its impact on service planning and provision.
Experience working with culturally and ethnically diverse families, staff, and community stakeholders.
Proven work experience as a care coordinator, case manager, or in a similar role.
Strong customer service skills and ability to participate in quality improvement and evaluation activities.
Excellent communication, analytical, critical-thinking, and problem-solving skills.
Strong public-speaking skills and commitment to maternal and child health care issues.
Computer proficiency with Microsoft Windows, Outlook, Office, Access, Excel, PowerPoint, Publisher, and Word.
Strong interpersonal and oral and written communication skills.
Valid driver’s license and proof of ongoing automobile insurance coverage; the position requires reimbursable local and statewide travel using a personal vehicle.

Nice To Haves

Bilingual ability preferred.

Responsibilities

Coordinate and provide safe, timely, effective, efficient, equitable, and client-centered care.
Connect families with community resources and provide personalized care coordination, information, ongoing support, advocacy, and follow-up.
Manage a caseload that includes follow-up families and families with challenging situations, keeping that caseload within 25% of the position’s FTE allocation.
Contact the DCPP worker within 48 hours of receiving a referral to understand the investigation or case status and identify other referrals made by DCPP.
Explore family trauma history and resiliency, family and social connections, children’s development and attachment to primary caregivers, daily routines, and caregiver knowledge of parenting and child development to identify risk and protective factors.
Consult with DCPP workers about appropriate community-based services based on family preferences and identified risk factors.
If a caregiver is already enrolled in a hub program, inform the DCPP worker of the caregiver’s status and provide the program supervisor’s contact information.
For caregivers who require Plans of Safe Care, discuss delaying outreach until the case conference to align with identified strategies; conduct outreach beforehand if requested by the DCPP worker.
Participate in quality improvement and evaluation activities.
Handle other assignments as requested.