Case Manager - Pre-Litigation

DM Injury Law • Wichita, KS

28d

About The Position

The Pre-Litigation Case Manager supports attorneys during the early stages of a case, from initial client intake through pre-litigation. Working closely with the legal team, the Case Manager keeps cases organized, communicates with clients, and helps move matters forward efficiently. The role involves frequent client contact by phone, email, and other channels, answering questions and providing case updates. Legal experience is not required; training will be provided for the right candidate.

Requirements

• High school diploma.
• At least 1 year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Nice To Haves

• Experience working in a fast-paced office environment.
• Ability to manage a high-volume workload while staying organized and detail-oriented.

Responsibilities

• Communicate with clients daily by phone, email, and other channels.
• Manage a high number of cases (200+) and help keep them moving forward.
• Prepare case documents and gather supporting information.
• Review and organize medical records and billing documents.
• Draft basic letters and emails to clients and other parties.
• Handle incoming faxes and mail and file them appropriately.
• Track cases from start to finish to ensure steady progress.

Benefits

• Health insurance.
• Vision insurance.
• Dental insurance.
• 401(k) with up to a 4% match.
• 3 weeks of paid time off.
• Paid holidays.
• Work/life balance with no long hours.
• Free on-site parking.
• Stable job with a growing law firm and a supportive team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED