Case Manager - Treatment

Mirror•Topeka, KS

About The Position

Under the supervision of the Area Director, the Case Manager provides case management services to clients and carries out the role ethically and professionally, in accordance with agency policies, applicable regulations, licensure standards, and contractual agreements. Duties include referrals, educational presentations, individual and group counseling, case management activities, and related documentation. The Case Manager supports program participants with needs such as employment, vocational training, continued education or GED testing, community resources, legal assistance, housing, family enrichment, and family violence. The role includes meeting with clients at least weekly to follow up on life plans and goals, preparing written case management plans for assigned offenders at the Mirror, and helping participants address issues that may interfere with training, employment, or family effectiveness. The Case Manager works with the program team to deliver programs aligned with outcome objectives, participates in client recruitment, orientation, training, and transition to coaching, and attends staff meetings. The position also involves collecting grant-related data, completing reports and summaries for the Area Director on time, maintaining paperwork and reporting outcomes, and making appropriate referrals to community-based services consistent with Mirror policy and grantor guidance. Other responsibilities may be assigned by the Area Director or Mirror Management Team.

Requirements

At least one year of paid experience providing case management.
Excellent interpersonal skills and effective verbal and written communication skills.
Ability to maintain team spirit and work cooperatively with others.
Adaptability to change and effective organizational skills.
Ability to organize and follow through on multiple tasks.
Consistent good judgment and decision-making skills.
Ability to establish and maintain rapport with the target population.
Ability to pass a background/security check.
If diagnosed with a substance use disorder or behavioral addiction/compulsion, employees must have at least two consecutive years of abstinence from all intoxicating substances and symptoms of the addiction and be in full sustained remission.
Ability to bend, walk stairs, and occasionally lift up to 40 pounds.

Nice To Haves

Bachelor’s degree from an accredited four-year college or university in social work, sociology, psychology, substance abuse counseling, or a closely related field is preferred.
A master’s degree in one of the aforementioned professions is desirable.
Bilingual English and Spanish applicants will receive strong consideration.
Proficiency in Microsoft Office Word and Outlook and a basic understanding of Excel are preferred.

Responsibilities

Provide case management services to clients in an ethical and professional manner and in accordance with agency policies, applicable regulations, licensure standards, and contractual agreements.
Provide referral services, educational presentations, individual counseling, group counseling, case management activities, and related paperwork.
Facilitate educational presentations as needed and required.
Provide case management and referral services addressing participants’ employment, vocational training, continued education or GED testing, community resources, legal assistance, housing, family enrichment, family violence, and other needs.
Meet with clients at least once a week to follow up on life plans and goals.
Track and collect pertinent grant data and complete required reports and summaries for the Area Director in a timely manner.
Work with the program team to deliver programs aligned with team-set outcome objectives.
Prepare a written case management plan for each offender assigned to the caseload at the Mirror.
Participate in client recruitment, orientation, training, and transition into coaching.
Attend and participate in all staff meetings.
Conduct individual sessions and help participants identify and resolve problems, behaviors, or cognitions that prevent them from completing training, finding or retaining employment, or fostering family effectiveness.
Maintain paperwork and report outcomes in a timely manner.
Facilitate and make appropriate referrals to community-based services consistent with Mirror policy and grantor guidance.
Perform other job responsibilities as assigned by the Area Director or members of the Mirror Management Team.