Case Manager - Treatment

MIRROR INC•Topeka, IL

21h

About The Position

The Case Manager provides case management services to clients under the supervision of the Area Director. The role requires ethical and professional conduct, respect for the agency, and compliance with agency policies, applicable regulations, licensure standards, and contractual agreements. The position includes referral services, educational presentations, individual and group counseling, case management activities, and related documentation. The Case Manager supports participants with needs such as employment, vocational training, continued education or GED testing, community resources, legal assistance, housing, family enrichment, and family violence. They meet with clients at least weekly to follow up on life plans and goals, develop written case management plans for assigned offenders, and help participants address issues that may prevent them from completing training, obtaining or retaining employment, or fostering family effectiveness. The Case Manager also tracks data for grants, completes required reports and summaries on time, works with the program team to deliver programs aligned with outcome objectives, and participates in client recruitment, orientation, training, and transition into coaching. The position requires attendance and participation in staff meetings and other duties as assigned by the Area Director or Mirror Management Team.

Requirements

Minimum of one year of paid experience providing case management.
Excellent interpersonal skills and effective verbal and written communication.
Ability to maintain team spirit and work cooperatively with others.
Adaptability to change and effective organizational skills.
Ability to organize and follow through on multiple tasks.
Consistent good judgment and decision-making skills.
Ability to establish and maintain rapport with the target population.
Must pass a background/security check.
Employees diagnosed with a substance use disorder or behavioral addiction/compulsion must have at least two consecutive years of abstinence from all intoxicating substances and symptoms of the addiction, and be in full sustained remission.
Proficiency in Microsoft Word and Outlook.

Nice To Haves

Bachelor's degree in social work, sociology, psychology, substance abuse counseling, or a closely related field.
Master's degree in one of the listed or related professions.
Bilingual English and Spanish; such applicants will receive strong consideration.
Basic understanding of Excel.

Responsibilities

Provide case management services to clients in an ethical and professional manner and in accordance with agency policies, applicable regulations, licensure standards, and contractual agreements.
Provide referral services, educational presentations, individual counseling, group counseling, case management activities, and related paperwork.
Facilitate educational presentations as needed and required.
Provide case management and referral services concerning employment, vocational training, continued education or GED testing, community resources, legal assistance, housing, family enrichment, family violence, and other client needs.
Meet with clients at least once a week to follow up on life plans and goals.
Track and collect relevant grant data and complete required reports and summaries for the Area Director in a timely manner.
Work with the program team to deliver programs aligned with team outcome objectives.
Prepare a written case management plan for all offenders assigned to the caseload at the Mirror.
Participate in recruitment, orientation, training, and clients' transition into coaching.
Attend and participate in all staff meetings.
Provide individual sessions and assist participants in identifying and resolving problems, behaviors, or cognition that interfere with training completion, employment, or family effectiveness.
Maintain paperwork and report outcomes in a timely manner.
Facilitate appropriate referrals to community-based services consistent with participant needs, Mirror policy, and grantor guidance.
Perform other responsibilities as assigned by the Area Director or Mirror Management Team.