Case Manager

Justice Resource Institute•Lynn, MA

6d•$20 - $26

About The Position

The YPS Case Manager works with young parents up to age 23 through JRI’s free, voluntary, grant-funded Young Parent Support Program. The program supports young parents as they develop self-sufficiency skills while navigating the developmental needs of their infants and young children, building on parents’ strengths and helping them access community support. This outreach position primarily uses a home-visiting model and serves Waltham and surrounding towns. Case Managers visit assigned families weekly and carry caseloads of no more than 15 families. The role includes individual, group, and community outreach, including participation in parenting skills sessions, financial literacy workshops, and gatherings for new mothers. Staff attend weekly supervision and monthly team meetings. An intensive orientation and ongoing training cover agency policies and culture, infant and child development, parent-child interactions, family-needs assessment, child-development screening, identifying safety risks, and developing goal plans with families. Some evening availability is required; weekends and holidays are not required.

Requirements

Must be at least 21 years old.
Either an associate degree in a human services field and at least one year of experience working with the target population, or a high school diploma/GED and at least two years of experience working with the target population.
Must maintain a valid driver’s license.
Must be available to work some evenings.
Background and driving record checks will be performed.

Nice To Haves

Experience as a parent or caregiver of a youth with emotional, behavioral, or learning challenges is strongly preferred.
Experience accessing support systems for a child’s needs is strongly preferred.
Fluency in a second language other than English, with the ability to use it to serve clients, is eligible for a bilingual bonus.

Responsibilities

Visit assigned families weekly using a home-visiting model.
Manage a caseload of no more than 15 families.
Provide case management and individual, group, and community outreach to young parents and families.
Actively participate in parenting skills sessions, financial literacy workshops, and new mothers’ gatherings.
Attend weekly supervision and monthly Young Parent Support team meetings.
Conduct child-development screens, assess family needs, identify safety risks, and develop goal plans with families.
Conduct outreach and transport people served as required.

Benefits

$1,000 sign-on bonus, paid in full after six months of employment.
$2,000 bilingual bonus for eligible new hires who speak and use a second language fluently to serve clients.
Reimbursement for registration costs and annual fees for professional licenses required for work.
Blue Cross medical benefits.
Delta Dental benefits.
401(k) match up to $800 per year.
Pension after five years of employment.
Tuition reimbursement up to almost $4,000 per year.
Discounted tuition rates at select partner colleges and universities.
Free continuing education units (CEUs) and evidence-based-practice training.
Employee engagement groups, self-care resources, and an Employee Assistance Program.
Up to 19 days of paid time off in the first year for full-time employees.