Case Manager - Nassau Adult Guardianship

EAC Network • Village of Hempstead, NY

1d • $27 - $27

About The Position

The Case Manager for Nassau Adult Guardianship is responsible for all aspects of home-based intervention services and case management for incapacitated adults in the Adult Guardianship Program, including addressing personal needs and managing property. The role develops and coordinates social, administrative, fiscal, and legal services for guardianship clients and works with clients, their representatives, courts, and community referral sources.

This is a full-time position based in Hempstead, New York. The stated schedule is 9:00 a.m. to 5:00 p.m., Monday through Friday. The role involves travel of up to 50%, and may require using the employee’s own vehicle to transport or escort clients.

Requirements

• Bachelor’s degree in social or behavioral sciences.
• Proficiency with office and computer applications or other automated systems, including spreadsheets, Microsoft Office applications, calendar programs, email, and/or database software.
• Excellent oral and written interpersonal and communication skills.
• Ability to motivate clients.
• Access to an automobile and a valid New York State driver’s license.

Nice To Haves

• A minimum of two years of relevant work experience is preferred.

Responsibilities

• Within 72 business hours of assignment, contact relevant parties to begin fact-finding and develop a service plan covering social, administrative, fiscal, and legal services for guardianship clients.
• Provide case management support through home visits, telephone reassurance, advocacy, and encouragement for clients experiencing issues such as substance abuse, mental illness, housing, and finances.
• Transport and escort clients in the employee’s own vehicle, when necessary, to appointments to obtain emergency resources or complete applications.
• Participate in case conferencing for case review and decision-making.
• Maintain up-to-date progress notes for all assigned cases.
• Communicate with judges, referees, lawyers, and DSS caseworkers about program participants, and present to community referral sources.
• Complete and submit initial, interim, and annual reports, as well as court updates, for clients.
• Provide progress notes to the finance department for billing.
• Develop measurement strategies to evaluate program effectiveness.
• Perform other relevant duties as assigned by supervision and EAC Network Administration.

Benefits

• Flexible and hybrid schedules are available for many roles.
• Generous paid time off policy and Summer Fridays.
• Eligibility for EAC Network’s 401(k) plan.
• Full-time employees receive a 3% employer contribution to the 401(k) plan after one year of service.
• Employees may be eligible for the Public Service Loan Forgiveness program.
• Supportive work environment focused on employee well-being and growth, and equity, justice, and belonging.

What This Job Offers

• Job Type: Full-time