Case Manager

Services For The Underserved, Inc.•New York, NY

37d•$45,000 - $50,003•Onsite

About The Position

The Case Manager provides and coordinates client services for Harmonia Family Shelter. This position is located at East 31st street Manhattan.

Requirements

GED or HS Diploma is required.
Experience working with chronically homeless individuals or families.
Ability to work independently and as part of a team, to individuals of diverse ethnicities, backgrounds, ages, and sexual preferences.
Two years experience with homeless population.
Ability to work with a culturally diverse population.
Experience in residential setting, group work, case management and community outreach.

Nice To Haves

Familiarity with NYC public school system preferred.

Responsibilities

Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of residents rights and responsibilities, and grievance procedures.
Conduct psychosocial, vocational/educational/educational, and housing assessments and documentation.
Provide accurate, complete, and timely documentation of provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
Prepare housing applications and assist clients with housing application/interview process.
Monitor and assess client progression/regression in behavior and/or appearance.
Facilitate group and individual counseling, workshops, psych education, and recreational activities.
Conduct room /dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills.
Provide comprehensive case management services to an assigned caseload.
Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
Provide referrals for in-house and community based medical, mental health, and supportive social services to assigned caseload as appropriate.
Ensure that clients attend meals and maintain appropriate nutritional intake.
Assist in building evacuation during fire drills and building emergencies.
Monitor client medication compliance and collaborate with nursing staff.
Refer clients to appropriate community resources as needed.
Maintain CPR/First Aid Certification.
Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA.
Facilitate discharges & transfers.
Attend staff meetings, case conferences, group supervision, trainings and escort clients to housing interviews.
Comply with all SUS employee policies & procedures.