Case Manager
About The Position
The Case Manager is responsible for the overall coordination of care and long-term elements of the program. This role involves developing Individual Service Plans, facilitating meetings, and maintaining documentation. The Case Manager serves as a primary contact for clients, families, agencies, and other professionals, ensuring continuity of care and advocating for clients' safety and welfare. Responsibilities also include coordinating admissions and discharges, communicating with residential staff, practicing crisis prevention and intervention, providing coverage in homes during emergencies, and assuming on-call duties. The role requires participation in continuing professional development and maintaining clients' residential files.
Requirements
- Bachelor’s degree in Human Services or a related human services field from an accredited college or university and two years of work experience working directly with persons with disabilities or Associate’s degree from an accredited college or university and four years of work experience working directly with persons with disabilities
- Must be at least 21 years old
- Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines.
- Ability to read, write and speak the English language in order to perform job duties.
- Perform basic Mathematical functions such as addition, subtraction, multiplication and division.
Nice To Haves
- Proficiency in Microsoft word, Excel, and Outlook.
- Professional writing skills.
Responsibilities
- Responsible for the overall coordination of care, along with some responsibility for the overall and long term elements of the program
- Develops Individual Service Plans with client, family, funding agency representative, and members of treatment team
- Facilitation of Individual Service Plan/Individual Treatment Plan meetings and Interdisciplinary Team Meetings, in cooperation with the Funding agency representative; and meets deadlines for completion of necessary documentation including but not limited to progress/status summaries, progress notes, and monthly/quarterly updates.
- Designated as contact for monitoring visits.
- Serves as a primary contact for families, agencies, and other professionals involved in clients’ care
- Maintains regular contact with client
- Coordinates services among providers to ensure continuity of care
- Attends professional meetings as needed to represent the client and Keystone Community Resources
- Schedules, attends, and transports clients to appointments including medical, counseling, court, supervised visitation, psychiatric appointments etc.
- Advocates for the safety and welfare of clients
- Coordinates admission and discharge process with Program Coordinator and Residential Manager
- Communicates regularly with Residential Manager to ensure implementation of treatment goals in the residence; regularly updates Manager on any changes
- Practices safe and sound crisis prevention and intervention strategies by promoting and teaching the use of preventative strategies, therapeutic activities and recreation, and early intervention techniques
- Provides necessary coverage in homes, in emergency situations, to ensure safety and welfare of clients
- Assume on-call coverage as assigned
- Participates in required in-service training for continuing professional development
- Responsible for the overall maintenance and quality of the clients’ residential file.
- Perform documentation with accuracy, legibly and in a timely manner consistent with high professional, ethical standards.
- Follow written and/or verbal instructions.
- Manage multiple tasks.
- Complete other duties as assigned.
Benefits
- Continuing professional development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
