Case Manager

Arrowleaf • Anna, IL

9d • $35,636 - $47,837 • Hybrid

About The Position

Arrowleaf is seeking a Case Manager to join their Behavioral Health team. This role focuses on providing resources and opportunities to help individuals build life skills and well-being through behavioral health counseling, psychiatric care, and care coordination. The Case Manager will carry a caseload, provide comprehensive consumer care, and work collaboratively with the treatment team to support client stabilization and recovery. This position involves teaching life-management skills, completing billing requirements, and potentially providing crisis response. The role is full-time, 40 hours per week, with an after-hours crisis response rotation. The position is based in Anna, IL or Vienna, IL.

Requirements

• High School Diploma or GED
• Qualifies as a Mental Health Professional (MHP) or will qualify within 18 months of hire
• At least 21 years of age
• Must obtain the MHP or Certified Recovery Support Specialist (CRSS) credential within 18 months of hire
• Must complete required registry clearances and criminal fingerprint background checks
• Maintain CPR & First Aid Certification
• Skilled in the delivery of case management/care coordination services
• Knowledge of local health and human services resources
• Basic crisis intervention and conflict resolution techniques
• Excellent written and oral communication skills
• Intermediate computer skills
• Ability to navigate enhanced phone system and electronic health record (EHR) system

Nice To Haves

• Bachelor’s degree in a human services or related field is preferred.
• Previous case management experience is preferred.
• Schedules evening/weekend appointments as needed
• After-hours crisis response rotation (for Bachelor’s level staff or higher)

Responsibilities

• Carries a caseload as assigned by direct supervisor.
• Provides comprehensive consumer care and case management services including access to transportation, state and federal entitlements, medical care, psychiatric care, housing, and other basic needs to support stabilization and achieve/maintain recovery.
• Works collaboratively with the behavioral health treatment team to identify program goals and monitor progress in treatment; intervenes by way of conducting activities such as skill building, advocacy, recovery management planning, and support and consultation to improve the overall health and well-being of the client served and overall level of functioning in identified areas of life.
• Facilitates communication across agency staff and applicable programs.
• Assists as needed with setting up transitions in care and appropriate linkages for those entering or exiting higher levels of care.
• Teaches life-management and daily living skills to clients that translate to their natural environment with an emphasis on developing natural supports.
• Completes direct service billing requirements in an efficient and timely manner.
• Demonstrates active involvement in team/program meetings, supervision, and agency/community events and activities as assigned.
• Ability to screen, assess and provide interventions for clients that are exhibiting symptoms of trauma.
• (Degreed MHP Only) Provides crisis response and intervention services to clients by utilizing short-term crisis intervention and conflict resolution techniques and referral to appropriate health and human service resources.
• Other duties as assigned.

Benefits

• Professional & upward mobility opportunities
• A family-oriented atmosphere
• 100% employer-paid health and dental insurance options
• Dental, vision and health insurance options available after 1st day of the month after 60 calendar days of employment
• 401(k)
• Up to $50,000 life insurance policy
• Travel reimbursement
• Up to 368 hours of paid time off just within your first year of employment! Includes 14 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
• Additional opportunities for compensation are available above starting salary!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED