Case Manager - 000D7 (ON4005) - Mon-Fri 10AM-6PM

WellLife Network•New York, NY

4d•$26 - $26•Onsite

About The Position

The Case Manager provides support and service linkages to consumers residing at Abbey Manor CR/SRO, coordinating services and ensuring quality care. The role may involve supervised or unsupervised contact and conversational interaction with consumers in residences, day treatment, and habilitation facilities. The Case Manager delivers direct care, plans and implements goals and training to develop activities of daily living skills, monitors consumer progress, coordinates emergency evacuations and consumer safety, maintains required documentation and consumer files, and supports recreational and social activities. The position also involves crisis intervention, incident reporting and follow-up, participation in consumer and case management meetings, and coordination with staff and supervisors. The employee may work across various sites and schedules, transport themselves between sites, and drive a facility vehicle when needed.

Requirements

Bachelor’s degree preferred, with at least 1 year of experience working with homeless people, people with mental illness, or people with chemical-abuse issues; or an Associate degree with 2 or more years working with special populations; or a high school diploma with 3 years of experience with special populations.
Ability to count, add, subtract, and manage money.
Ability to travel between sites and follow different routes to worksites.
Ability to work a flexible schedule, as schedules and locations may change.
Ability to complete required training and perform the techniques taught.
Ability to maintain confidentiality.
Ability to perform essential tasks including seeing, hearing, observing consumers, reading and writing documentation, lifting, climbing and descending stairs, traveling, and using public transportation and a telephone.
Ability to exit during emergencies, which may require climbing and descending fire escapes and assisting others.
Ability to participate in moderate physical activities as part of consumer activities.

Nice To Haves

Bachelor’s degree.

Responsibilities

Provide direct care, plan and implement goals and training to develop activities of daily living skills, and monitor consumer progress.
Coordinate services and service linkages for consumers and help ensure quality care.
Coordinate evacuations and ensure consumer safety during emergencies, including fires and fire drills.
Complete required written documentation, including functional assessments, medication updates, progress notes, quarterly service plans, progress reports, and other assigned paperwork.
Assist consumers in planning and coordinating recreational and social activities; escort or participate in activities when needed.
Maintain and update consumer files monthly.
Attend area case management meetings and participate in consumer meetings.
Report and document incidents immediately to the supervisor and/or Deputy Director of MHS, and complete incident reports within 24 hours.
Provide crisis intervention, incident reports, and required follow-up.
Conduct 30-day follow-ups on discharged consumers.
Travel between various sites and attend meetings or trainings at different locations and times.
Communicate information verbally and in writing with staff and supervisors, including instructions, feedback, and adjustments to work practices.
Complete and perform techniques taught in required training, including CPR/First Aid, Medication Supervision, Cultural Competence, CPI, TIP-42, Motivational Interviewing, and Suicide Assessment and Prevention.
Participate in other staff members’ activities during their absence or staff shortages.
Represent the agency at meetings and trainings as assigned.
Maintain confidentiality at all times.
Drive a facility vehicle when needed, such as for escorts or field trips.
Perform other duties as assigned by the supervisor.