Driver Manager (Mon - Fri; 8AM -6PM)

Hub Group•Kansas City, KS

About The Position

The Driver Manager is a key leadership role responsible for managing 30–35 company drivers and overseeing the day-to-day execution of the assigned driver fleet. The role is accountable for driver performance in service, safety, utilization, and retention, and focuses on maintaining positive employee relationships. The Driver Manager conducts regular performance reviews and determines corrective action plans when performance falls below expectations. The role also requires proficiency with Transportation Management Systems to ensure timely and accurate data. The Driver Manager works with drivers and load planners to support driver productivity, service execution, and resolution of issues. The position operates Monday through Friday, 8 AM to 6 PM, and requires working until driver issues are resolved for the day or an appropriate handoff has been made.

Requirements

Strong leadership skills.
Strong organizational, analytical, problem-solving, and change-management skills.
Self-starter and highly motivated individual.

Responsibilities

Manage driver performance by setting expectations, conducting regular reviews, and implementing corrective action, up to and including termination when needed.
Oversee driver safety and regulatory performance and implement corrective action plans for drivers below goal.
Resolve issues with assigned drivers and support driver retention.
Ensure drivers comply with FMCSA regulations, including hours of service, random drug testing, licensing, and endorsements.
Train and mentor drivers on tools and systems, including Omnitracs, document scanning, and payroll processes.
Track and manage driver schedules, including planned time off, holiday pay compliance, and vacations.
Resolve driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriate.
Manage driver utilization to meet targets and work with load planners to improve productivity.
Ensure drivers execute assigned work.
Enforce compliance with company policies and procedures, including the Code of Conduct.
Contribute to a trusting, collaborative, high-performance culture that values employee contributions.
Support load planning with load replanning and recovery.
Continue working on driver issues until they are resolved for the day or a proper handoff is made.
Monitor deliveries and pickups for service failures and proactively alert load planning and carrier management to loads at risk of failure.