Case Manager (Panorama City)

EL PROYECTO DEL BARRIO INC • Los Angeles, CA

10d • $27 - $33 • Onsite

About The Position

The Case Manager assists with implementation of the Medical Care Coordination Program (MCC) and delivery of services to patients. The role helps patients navigate health decisions by coordinating care, assessing needs, and evaluating options. The position is based at Esperanza Health Clinic in Panorama City, California, and is full time.

Requirements

• Knowledge of HIV/AIDS, substance abuse, homelessness, and mental health issues.
• High level of professionalism, patient service, and interpersonal skills.
• Ability to perform duties skillfully and effectively.
• Knowledge of Microsoft applications.
• Ability to communicate articulately and professionally while maintaining necessary confidentiality.
• Ability to positively and effectively represent the organization.
• Ability to work with culturally and racially diverse populations and in lower socioeconomic conditions.
• Bachelor’s degree in nursing, social work, or a related field, or an equivalent combination of education and experience.
• 0 to 1 year of clinical experience.
• Must pass required pre-employment health and background screening.
• Must provide proof of vaccinations required by federal, state, and local funding sources.
• Employees driving personal vehicles for El Proyecto business must provide proof of a valid driver’s license and auto liability insurance.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Identify, assist, and connect eligible patients to appropriate services and resources.
• Coordinate linkages and referrals to services.
• Update care plans, follow up with clients, enter patient data, and track outcomes.
• Liaise between HIV counseling and testing sites and the clinic to ensure new clients are enrolled in medical care seamlessly and promptly.
• Coordinate services with specialty clinics and referrals.
• Interact professionally with patients and their families or representatives.
• Consider patients’ cultural, psychological, social, and environmental factors.
• Ensure compliance with regulatory requirements and organizational standards.
• Perform other duties as assigned.

Benefits

• Mileage reimbursement at the current rate set by the Internal Revenue Service for employees using personal vehicles for El Proyecto business, subject to logging mileage and submitting an expense report to the appropriate administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level