Case Manager Supervisor (Long Island City)

Housing Options and Geriatric Association Resources Inc•New York, NY
•$0 - $65,000

About The Position

The Case Manager Supervisor oversees social services staff and case management activities. The role requires familiarity with current job descriptions, work plans, goals, and objectives for senior case managers and case managers. The supervisor works with the Social Service Director and senior management on staff administration and programmatic reporting, and ensures staff carry out routine daily, weekly, and periodic tasks.

Requirements

  • Bachelor’s degree in Social Work, Human Services, or a related field, with 5–7 years of management experience; alternatively, an associate degree in human services or a related field with 4 or more years of direct social service supervisory experience.
  • Attention to detail and organizational skills.
  • Knowledge of casework and case management methodologies.
  • Knowledge of the circumstances of homeless people and people with special needs.
  • Commitment to the organization’s mission.

Responsibilities

  • Understand current job descriptions for senior case managers and case managers, including their work plans, goals, and objectives.
  • Assist the Social Service Director with approval of time records and leave requests.
  • Oversee case managers and a senior case manager in preparing service or treatment plans and discharge plans.
  • Recruit, supervise, monitor, and evaluate social services staff to ensure they perform routine daily, weekly, and periodic tasks successfully.
  • Work with senior management on initial and renewal programmatic reports and proposals.
  • Establish and implement schedules and work assignments for social services staff.
  • Provide 24/7 on-call coverage.
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