Case Manager (bilingual Spanish/English)

Osceola County Council On Aging, Inc.•Kissimmee, FL

19h•$18 - $20•Hybrid

About The Position

Responsible for assigning, monitoring, and organizing cases. Directly involved in the lives of their clients and provide resources and assistance. Coordinating services with community organizations. Case Manager must be highly organized, empathetic, compassionate, nonjudgmental, and eager to help vulnerable adults.

Requirements

Must be fluent in both oral and written Spanish and English
Bachelor’s Degree in Social Work, Psychology, Counseling, or related field. Other related education or education may be substituted upon approval of the Area Agency on Aging.
Requires the ability to follow verbal and written instructions.
Must Pass Level 2 background/security screen.
Must have knowledge of computer and word processing applications.
Must possess valid Florida driver’s license and reliable vehicle.
Must have excellent interpersonal, communication, and organizational skills and the ability to work with a wide variety of groups and individuals.
Must be proficient in common English.
Sufficient skills to be able to read and write effectively.
Knowledge and competent to perform all essential functions
Ability to visually and audibly perform all essential functions.
Must be able to sit for long periods of time.
Sufficient mobility and strength to move about the facility and the community, have corrected vision and hearing to the normal range.
This position may require occasional bending and lifting subject to specific physical requirements and working conditions as listed in job duties.

Nice To Haves

One to two years’ experience in Social Work, Social Services or Aging Programs is preferred.

Responsibilities

Conduct client assessment and determine eligibility under program guidelines.
Develop a case plan in accordance with client needs and implement plan by providing, arranging and coordinating services.
Maintain contact with client according to client’s needs and review plan periodically to ensure appropriateness thereof.
Provide case management for clients who do not meet eligibility requirements for CCE or ADI programs for the Adult Day Health Center. Also, perform emergency case management as needed.
Provide short-term case management and coordination of funding for the Title 3E, Adult Daycare, in-facility respite program, and OA3B Adult Daycare.
Coordination and liaison of services for the Adult Day Health Center for the managed care long term care services programs, CCE, and ADI programs.
Provide supervision of service provision, contact referral services, and coordinate with other agencies to provide client with services not met by OCOA programs.
Compile and maintain progress reports related to service provision and monitoring.
Follow all policies and procedures of Osceola Council on Aging, Inc.
Other duties as assigned, to include assisting in times of disaster as needed.