Protective Services Case Manager - Bilingual English/Spanish

Greater Springfield Senior Services, Inc. (GSSSI) • Springfield, MA

5d • Onsite

About The Position

Full-time position in the Protective Services Unit of the Elder Services Agency. Duties include intake, investigation, service plans, and monitoring cases of abuse and neglect of elders. Requires home visits, knowledge of community resources, ability to work with families, case writing, record keeping, and word processing skills. Must have a valid driver's license, reliable transportation, and be available for rotating on-call duties. Excellent benefits package.

Requirements

• Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role; or (b) A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, and at least two years of experience in counseling, casework or case management providing protective or crisis intervention services.
• Knowledge of community resources
• Ability to work with families
• Word processing skills
• Valid driver's license
• Reliable transportation
• Must be able to climb multiple flights of stairs
• Fluency in English and Spanish required

Nice To Haves

• LSW preferred

Responsibilities

• Intake
• Investigation
• Service plans
• Monitoring cases of abuse and neglect of elders
• Home visits
• Case writing
• Record keeping
• Rotating on-call duties

Benefits

• Excellent benefits package
• Travel reimbursement is $0.70/mile
• Public Service Loan Forgiveness (PSLF)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level