Case Manager

Northeast Family Services•Laconia, NH

16d

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among treatment teams, clients, families, and collateral service providers. Working in collaboration with the clinical team and reporting to the Clinical Supervisor, the Case Manager supports children and families through in-home and community-based services in coordination with DCYF. Positions are available throughout New Hampshire. The role includes coordinating treatment planning and meetings, providing parent education and supervised visitation, documenting services and progress, and communicating with DCYF, the court system, schools, behavioral health providers, and other treatment team members. The Case Manager also transports clients, assesses risk, and participates in an on-call rotation. Early evening availability and flexible scheduling are required to accommodate client needs. A $500 stay-on bonus is offered after six months.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorized to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting; listed as preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on measurable, attainable treatment plan goals with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Coach and support parents with effective parenting strategies, children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment team members as needed.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to support families as utilized.
Document all clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision coverage for full-time employees.
Three weeks of paid vacation for full-time employees.
Eleven paid holidays for full-time employees, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.