Case Manager

Northeast Family Services•Bellows Falls, VT

16d•$50,000

About The Position

Northeast Family Services is a mental health provider serving children, youth, and families. The Case Manager reports to the Clinical Supervisor and works with the clinical team as a liaison among the treatment team, clients, families, and collateral service providers. The role provides in-home and community-based services in accordance with referrals from DCYF, including parent education, supervised visitation, parent coaching, and support. Positions are available throughout New Hampshire. The Case Manager maintains a caseload, collaborates with DCYF and other involved providers, develops treatment plans with families, documents services, and reports progress to the court when requested. The role involves transporting clients, assessing risk, and responding to families by phone during an on-call rotation. Early-evening availability and a flexible schedule are required because visits are generally scheduled in the afternoon or early evening and hours depend on client needs.

Requirements

Bachelor's degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver's license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, is required; schedule and hours depend on client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and service-specific documentation.
Develop treatment plans with measurable and attainable goals in partnership with families and DCYF.
Complete service documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Coach and support parents, including providing parenting strategies and support with children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other members of the treatment team.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision insurance for full-time employees.
Three weeks of paid vacation for full-time employees.
Eleven paid holidays for full-time employees, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year's Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.