Case Manager (Bilingual English/Spanish)
About The Position
Kanner & Pintaluga is a law firm founded in 2003, with nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States. The firm represents property damage and personal injury clients nationwide and has recovered over $1 billion for them. The Personal Injury Case Manager works directly with clients, third parties, providers, and insurance companies. The role involves fact-finding, gathering and organizing documents and information, and maintaining client relationships and electronic case files. The position requires comfort working in an office environment, familiarity with Microsoft Office applications, and strong verbal and written communication skills. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
Requirements
- High school diploma or GED.
- Knowledge of HIPAA regulations.
- Strong customer service skills.
- Bilingual English/Spanish proficiency.
- Proficiency with Microsoft Office programs, including Word, Excel, and Outlook.
- Ability to manage a heavy workload in a fast-paced environment.
- Ability to communicate effectively and efficiently with clients and coworkers.
- Excellent organizational skills and the ability to multitask and prioritize workload.
Nice To Haves
- Legal experience.
Responsibilities
- Perform data entry duties.
- Gather information and documents from clients and other sources.
- Handle incoming calls and other communications with clients and third parties.
- Maintain ongoing relationships with clients.
- Maintain and organize electronic case files.
- Collect, review, and verify medical bills, liens, declaration pages, payment logs, and other materials from third parties.
- Work in a team-centered environment and communicate with teammates about all aspects of cases.
- Manage a high volume of clients while maintaining organization and efficiency.
- Perform other related duties as assigned.
Benefits
- Competitive wage.
- Paid time off, holiday, bereavement, and sick time.
- 401(k) retirement savings plan with firm match.
- Group medical, dental, and vision plans.
- Employer-covered supplemental benefits.
- Voluntary supplemental benefits.
- Annual performance reviews.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
