Case Manager-(ESSHI) El Hogar

Comunilife Inc•New York, NY

2d•$48,000 - $55,000•Onsite

About The Position

Comunilife Inc. is hiring an experienced Case Manager for its El Hogar program in the Bronx. The Case Manager assesses residents’ needs and develops case plans to connect them with services within the residence and in the community. The role supports residents in developing skills for more independent living in permanent housing and provides general case management, including work with residents’ families and significant others. El Hogar provides congregate treatment services, including case management and recreational activities, to frail elderly and senior residents. The Case Manager works harmoniously with program staff in accordance with Comunilife principles and guidelines. This is a full-time, salaried position with a five-day, 35-hour work week. The position is based in the office with some field work, and travel is negligible. The schedule is a day shift, with one late day each week, typically 11:00 a.m. to 8:00 p.m. or 10:00 a.m. to 7:00 p.m., to ensure residents receive case management services. The listed salary range is $48,000 to $55,000 per year. The position is eligible for Comunilife’s benefits and paid time off package.

Requirements

An associate degree with at least four years of human services experience; a bachelor’s degree in human services is preferred.
Knowledge of ESSHI or supportive housing programs.
Direct-service experience working with seniors and/or individuals with medical, substance abuse, serious mental illness, or homelessness needs.
Excellent oral and written communication skills.
Proficiency with Google Workspace and Microsoft Office Suite.
Ability to work a five-day, 35-hour work week, in-office with some field work, including one late day per week.

Nice To Haves

Bachelor’s degree in human services.

Responsibilities

Assess each resident’s needs and develop comprehensive service plans with mutually agreed-upon long- and short-term goals.
Ensure residents receive appropriate and effective case management services and are linked to needed services inside the residence and in the community.
Conduct face-to-face contacts, including home or office visits, as specified in service plans, with at least one home visit per month and one contact per week.
Conduct monthly apartment inspections.
Follow DOH referral procedures and complete required forms and statistical records.
Assist residents with access to primary medical care, medication adherence, activities of daily living, nutritional services, recreation, prevention services, and other supports that promote independent living.
Review case management plans and conduct quarterly reassessments to ensure services match residents’ current needs.
Provide crisis intervention, coordination, and follow-up for residents experiencing behavioral or medical challenges.
Promote health, wellness, and life skills through individual sessions and group workshops on topics such as nutrition, budgeting, community engagement, and recreation.
Assist with move-ins and housing orientation, including education about tenant rights and responsibilities.
Help residents access medical and behavioral health care, medication management, and home health aide services.
Ensure clients pay their rent balance and telephone and utility bills.
Support residents with entitlements, benefits, and financial stability, including SSI, Medicaid, and SNAP.
Provide monthly caseload updates to the Program Director.
Document direct activities, resident service and case closures, and direct-service advocacy interventions.
Monitor housing stability, coordinate with Property Management on lease renewals, and support eviction prevention.
Provide and coordinate supportive services as needed; when appropriate, accompany residents to medical appointments or arrange ambulation services.
Collaborate with community partners to meet residents’ needs across service domains.
Maintain regular personal contact and develop trusting working relationships with residents to monitor their physical and emotional capacity for independent living.
Maintain accurate case notes, service plans, and documentation in accordance with DOH ESSHI standards and program policies.
Complete quarterly DOH ESSHI reporting and submit a weekly schedule of visits.
Participate in weekly supervision, mandated training workshops, seminars, case presentations, and meetings with peers and supervisors.
Work one late-day schedule each week, such as 11:00 a.m. to 8:00 p.m. or 10:00 a.m. to 7:00 p.m.