Case Manager

Embark Behavioral Health

8d • Onsite

About The Position

Embark Behavioral Health in Vienna, Virginia is seeking a Case Manager to support our Outpatient (OP), Intensive Outpatient (IOP), and Partial Hospitalization Program (PHP) services. As a Case Manager, you’ll lead the coordination of education success plans, conduct intake assessments, facilitate PHP sessions, and manage ongoing communication with families, schools, and the clinical team. You’ll also support medication management, track attendance and treatment progress, and contribute to thoughtful discharge planning.

Requirements

• Bachelor’s degree in Behavioral Sciences, Education, or a related field required
• Experience in education and behavioral health strongly preferred
• Working knowledge of DSM-V disorders
• Ability to develop and adjust treatment plans
• Experience supporting students and families in crisis with professionalism and empathy
• Strong verbal and written communication skills
• Ability to set and maintain healthy boundaries
• Calm, supportive approach to conflict resolution
• Proven ability to manage schedules, prioritize tasks, meet deadlines, and adapt in a fast-paced, evolving clinical environment
• Must be CPR and First Aid certified
• Able to pass a state background check

Responsibilities

• Conduct education assessments upon intake and develop individualized Education Success Plans tailored to each student’s needs.
• Coordinate and facilitate weekly or as-needed check-ins with students, while maintaining communication with school contacts to support academic accommodations and track attendance.
• Attend staff meetings, and assisting with student conflict resolution and case management as needed.
• Collaborate with the clinical team, parents, and the Enrollment Director to create treatment schedules, manage pre-treatment processes, and plan for discharge.
• Oversee medication management coordination to ensure accurate and consistent delivery of prescribed medications.
• Provide access to essential health services by assessing student needs and working with administrative staff to schedule medical, dental, and vision appointments.
• Maintain timely and accurate documentation in Best Notes, conduct parent outreach for student updates, and support students in learning life skills and household responsibilities.

Benefits

• Personalized growth plan with courses in exclusive clinical approach
• Training alongside nationally recognized industry leaders
• Company-sponsored certifications
• Medical insurance
• Dental insurance
• Vision insurance
• Voluntary life and AD&D insurance
• Long-term disability
• 401K with company matching
• PTO
• Paid parental leave
• Opportunity to foster relationships with adolescents and their families, create joy in their lives, and heal generations
• Join a team of nationally recognized industry leaders who provide a framework of training, support, and long-term advancement opportunities
• Robust Employee Assistance Program (EAP)

What This Job Offers

• Career Level: Mid Level