Case ManagerFamily Rapid ReHousing

Agate Housing and Services•Minneapolis, MN

1d•$25 - $27

About The Position

Agate Housing and Services’ Housing Programs Department serves households experiencing or at risk of homelessness in Hennepin County. The department offers prevention, coordinated entry assessments, rapid rehousing, and long-term supportive housing programs. Its housing programs aim to end homelessness by helping households stabilize their housing and achieve self-sufficiency. The Rapid Rehousing Case Manager works with families referred through Hennepin County’s Coordinated Entry System who are experiencing homelessness. The role helps families move from shelter or another setting qualifying as literally homeless into permanent housing as quickly as possible, then provides stabilization case management to help them remain housed. Services may continue for six to nine months after a family moves into housing. The position also maintains and develops landlord relationships and assists participants with housing searches. The position consists of approximately 50% direct client contact and 50% indirect client-related work, including documentation, communication with collateral partners, preparation for client meetings, training, and community events. The role requires use of a personal vehicle and attendance at home visits and apartment showings, including units accessible only by stairs.

Requirements

Valid driver’s license.
Pass a DHS NetStudy 2.0 background check and a driving record background check.
Use a personal vehicle with insurance coverage providing at least $100,000 per person and $300,000 per occurrence for bodily injury, and $100,000 per accident for property damage.
Have relevant skills and knowledge acquired through at least one of the following: a course of study in a health or human services field leading to a bachelor’s or associate’s degree; one year of experience with the target population; experience as a certified peer specialist under Minnesota Statutes, section 256B.0615; or meeting the requirements for unlicensed personnel under Minnesota Statutes, sections 144A.43 to 144A.483.

Nice To Haves

Two years of casework experience.
Two years of experience working with people experiencing homelessness.
Licensed Social Worker.
Fluency in languages used by clients, including Spanish, Amharic, Oromo, Somali, or ASL.
Knowledge of community resources relevant to participants’ needs.
Lived experience is welcomed; applicants who received services from Agate Housing and Services within the last two years are ineligible for employment.

Responsibilities

Work with families experiencing homelessness in Hennepin County to help them transition into stable housing.
Search for housing and negotiate with landlords on behalf of participants.
Provide structured case management focused on housing stability, including regular home visits after housing is secured.
Help families address barriers to housing stability, with a focus on increasing income.
Connect families with mainstream resources that remain available after services end.
Build relationships with landlords to help participants find and maintain housing.
Mediate landlord-tenant issues.
Educate participants about tenant responsibilities and rights, financial management, and affordable housing opportunities.
Collaborate with agency staff and Hennepin County shelter staff to meet participants’ needs.
Manage multiple sources of funds for participants and maintain accurate expenditure records.
Complete timely and accurate case notes, data collection, and documentation for assigned clients.
Attend home visits and apartment showings with clients, including locations accessible only by stairs.
Perform other duties as assigned.