Case Manager - FHARPS

Columbia River Mental Health Services • Vancouver, WA

1d • $24 - $26 • Onsite

About The Position

Columbia River Mental Health Services is hiring a community-based Case Manager focused on a Housing First model and serving Trueblood and/or Forensics populations. Referrals may come from multiple sources, including the jail. The Case Manager develops relationships with consumers and landlords, helps consumers obtain and maintain housing and independent living, and assists with housing resources. The role includes completing assessments, documenting in an electronic medical record, and submitting monthly and quarterly tracking information.

The position works with consumers in temporary housing, including shelters and hotels, and coordinates housing services with community partners, landlords, and internal teams. The Case Manager also maintains records, attends meetings, and supports timely communication about consumer needs and preferences. The role is highly autonomous and community based, with outreach and appointments throughout Clark County and surrounding areas.

Columbia River Mental Health Services describes itself as the largest and oldest nonprofit provider of mental health and chemical dependency treatment in southwest Washington, with 200 employees and a history dating to 1942. Its mission is to provide behavioral health and recovery services that transform the lives of children, adults, and families in the communities of southwest Washington.

Requirements

• Approximately 2 or more years of social service experience with mental illness, medically fragile populations, and/or chemical dependency is preferred.
• A bachelor's degree or equivalent work experience is preferred.
• Strong commitment to recovery principles and client-centered care.
• Ability to work effectively as part of a multidisciplinary team in the field.
• High degree of autonomy, flexibility, and problem-solving ability in dynamic environments.
• Proficient computer skills, including EHR systems, Outlook, Word, and Excel.
• Good communication and interpersonal skills; basic knowledge of chronic mental illness; customer service skills; and ability to maintain and build therapeutic relationships.
• Assessment, multitasking, decision-making, problem-solving, and time-management skills.
• Flexibility and openness to change.
• Ability to sit for extended periods while completing documentation and attending virtual or in-person meetings.
• Ability to stand, walk, and move continuously during community outreach and home visits.
• Ability to lift and carry materials, supplies, or equipment weighing up to 50 pounds occasionally.
• Ability to operate a computer, keyboard, and phone for extended periods.
• Ability to drive or arrange reliable transportation to community-based appointments throughout Clark County and surrounding areas.
• Ability to navigate client homes, clinical settings, community locations, stairs, and uneven terrain.

Nice To Haves

• Approximately 2 or more years of social service experience with mental illness, medically fragile populations, and/or chemical dependency.
• A bachelor's degree or equivalent work experience.

Responsibilities

• Ensure CRMHS housing programs comply with applicable Landlord-Tenant laws.
• Coordinate location matching, roommate matching, background checks, and leasing or application packets.
• Assist with rent and lease matters, including notices, evictions, housing support, and rent collection.
• Coordinate with community partners and organizations for referrals, housing placements, braided funding, and long-term supports.
• Work with clients living in temporary housing, including shelters and hotels.
• Facilitate consumer groups as needed.
• Provide all aspects of Housing Support Services to enrolled individuals.
• Serve as a liaison among consumers, landlords, and partnering agencies.
• Coordinate with local for-profit and nonprofit organizations, including HEN, VHA, Home and Community Services, Clark County Jail, SUD, and Crisis; obtain the ability to access the jail.
• Participate in weekly and monthly meetings as applicable, and attend staff and planning meetings as scheduled.
• Work collaboratively with CRMHS staff and other agencies when appropriate.
• Coordinate care internally to support timely communication regarding consumer needs and preferences.
• Complete assessments, document in the EMR, submit required monthly and quarterly tracking information, and maintain appropriate records and charts.
• Maintain communication and cooperative working relationships within the agency.
• Perform other duties as assigned by the Supervisor.

Benefits

• Medical, dental, and vision benefits.
• 10 paid holidays per year, including 3 paid floating holidays available upon hire.
• More than 20 days of PTO in the first year, increasing thereafter.
• $325 annual allowance for career development and education.
• 40 additional hours of paid time off for career development and education.

What This Job Offers

• Job Type: Full-time