Case Manager

Morgan & Morgan•Phoenix, AZ
•Onsite

About The Position

Morgan & Morgan is seeking an organized, customer-focused, and empathetic Case Manager to assist attorneys with developing settlements and preparing documents and correspondence. The Case Manager manages a varied caseload and case files from intake through closing under an attorney’s direction, supporting clients, attorneys, insurance carriers, healthcare providers, and coworkers throughout the process. This is an on-site role.

Requirements

  • Ability to be a team player and follow procedures.
  • Proactive interaction with clients, insurance companies, and medical providers.
  • Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills and attention to detail.
  • Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
  • Typing speed of at least 35 words per minute.

Nice To Haves

  • Bachelor’s degree preferred.
  • Prior experience as a Personal Injury Case Manager preferred.
  • At least 2 years of experience working in a legal position or as an insurance adjuster preferred.

Responsibilities

  • Interact daily with existing and potential clients by telephone and in person.
  • Order medical records from providers and communicate with clients and providers during treatment.
  • Obtain documents needed to support injury and/or liability positions.
  • Work with insurance carriers and healthcare providers to secure records and account balances.
  • Collaborate with coworkers involved in managing and supporting case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
  • Interact with attorneys and present case synopses when required.
  • Manage case files from intake through closing under an attorney’s direction.
  • Perform other related duties as assigned to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
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