Cert Medical Assistant - FHARPS

Columbia River Mental Health Services • Vancouver, WA

6h • $26 - $28

About The Position

The Certified Medical Assistant provides integrated clinical, outreach, and care coordination support to clients enrolled in the FHARPS (Forensic Housing and Recovery through Peer Services) Program, FPATH, and OCRP services. Working closely with the FHARPS ARNP and housing team, the Medical Assistant serves individuals involved in the Trueblood system of care, including people experiencing serious mental illness, co-occurring substance use disorders, homelessness or housing instability, and involvement with the criminal legal system.

The role combines clinical support with community-based outreach and coordination across medical, behavioral health, housing, and justice-system services. The Medical Assistant supports client dignity, privacy, recovery, and self-determination while following applicable agency, state, federal, Medicaid, confidentiality, safety, and infection-control requirements.

Requirements

• High school diploma or equivalent.
• Active Washington State Certified Medical Assistant (MA-C) credential.
• Current CPR certification.
• Valid driver's license, proof of insurance, and ability to travel extensively throughout the community.
• Ability to pass required background checks, including criminal justice, jail, and other facility-specific clearances as required.
• Strong verbal and written communication skills, including the ability to engage individuals experiencing serious mental illness, substance use disorders, homelessness, and criminal legal system involvement.
• Working knowledge of chronic mental illness, co-occurring disorders, substance use disorders, behavioral health treatment systems, and trauma-informed care principles.
• Strong customer service orientation and commitment to person-centered, recovery-focused care.
• Ability to establish and maintain collaborative relationships with clients, families, healthcare providers, housing providers, criminal justice partners, and community organizations.
• Assessment, critical-thinking, de-escalation, and problem-solving skills.
• Ability to work independently in community settings while communicating effectively with the treatment team.
• Strong organizational and time-management skills and attention to detail.
• Ability to manage multiple priorities and adapt to changing client and program needs.
• Proficiency with Electronic Health Records (EHR), Microsoft Office applications, and other healthcare technology systems as assigned.
• Ability to meet the physical requirements of the role, with or without reasonable accommodation, including standing, walking, bending, remaining active for extended periods, frequent driving and travel, occasional lifting and carrying up to 25 pounds, and sufficient manual dexterity to operate medical equipment, collect specimens, administer injections, and use computer systems.
• Ability to safely navigate community-based environments, including housing sites, shelters, hospitals, and correctional facilities.
• Healthcare employees must be COVID-19 vaccinated or have a medical or religious exemption; proof must be provided if an employment offer is extended.

Nice To Haves

• At least two years of experience in behavioral health, social services, community healthcare, outreach services, or a related human services field.
• Understanding of the Trueblood population and challenges related to community stabilization, housing retention, and treatment engagement.

Responsibilities

• Work with the FHARPS ARNP to support client assessment, treatment, medication management, and ongoing healthcare needs.
• Obtain and document vital signs, health histories, and other clinical information during office visits and community encounters.
• Prepare and maintain examination and treatment areas used by the FHARPS medical team.
• Maintain records and assist with medication monitoring.
• Monitor and report client symptoms, side effects, health concerns, and changes in functioning to the ARNP and treatment team.
• Administer intradermal, subcutaneous, and intramuscular injections in accordance with state regulations and agency protocols.
• Collect blood, urine, and other specimens for diagnostic testing as directed.
• Screen and follow up on laboratory and diagnostic test results under the direction of a licensed healthcare practitioner.
• Assist licensed medical staff with prescription refills, insurance prior authorizations, and medication-related coordination.
• Provide services in community settings such as client homes, supportive housing sites, shelters, hospitals, correctional facilities, and court-related settings.
• Conduct outreach and engagement with Trueblood participants and other high-acuity clients who may be difficult to engage in traditional clinic settings.
• Help clients access primary care, specialty care, behavioral health treatment, substance use treatment, and community resources.
• Support continuity of care during transitions from hospitals, jails, competency restoration programs, and other systems of care.
• Coordinate care with medical and behavioral health providers, housing agencies, community partners, legal-system stakeholders, and informal support systems.
• Request, obtain, track, and maintain external medical records and clinical reports.
• Support communication among healthcare providers, housing providers, case managers, peer counselors, and other team members.
• Participate in treatment planning and team meetings to support client recovery goals and housing stability.
• Monitor, listen to, and return voicemail and electronic messages; triage inquiries appropriately and promptly.
• Complete documentation, charting, outreach notes, care coordination records, and EHR entries accurately and within required timelines.
• Maintain compliance with agency, state, federal, Medicaid, and program-specific documentation requirements, and keep client records complete, accurate, and confidential.
• Promote client rights, dignity, respect, privacy, recovery, and self-determination; use trauma-informed and culturally responsive approaches.
• Follow safety, infection-control, and risk-management procedures and respond appropriately to health concerns, crises, and safety risks.
• Perform other duties as assigned by the FHARPS Program Director, FHARPS Program Manager, or designee.

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays per year, including two paid floating holidays available upon hire.
• 24 days of paid time off in the first year, increasing thereafter.
• $325 annual allowance for career development and education.
• An additional 40 hours of paid time off for career development or education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED