Case Manager

DESTINY SPRINGS HEALTHCARE LLC•Surprise, AZ

40d•$26 - $0•Onsite

About The Position

This position directly supports the Social Worker (SW) team members. The Case Manager is an active member of a patient’s treatment team and is responsible for assisting Social Workers with discharge planning, treatment team meetings, coordination of care with outpatient care providers, and EMR documentation.

Requirements

Bachelor’s degree in Social Work or related field.
CPR/BLS certification
CPI required prior to patient interaction.
Effective oral and written communication.
Ability to problem solve, utilizing good judgement.
Ability to adhere to safety policies and procedures.
Ability to recognize the importance of adapting to the various patient age groups (adolescents and adults).
Utilize theoretical concepts to guide the effective practice within specific standards of care for adolescent and adult age groups.
Ability to understand and comply with government regulations, regulatory standards, and hospital policies.
Ability to initiate action, take personal responsibility, suggest improvements, and solve problems within the scope of job.
Customer/client focused.
Effective Human Relations skills.
Knowledge of all code procedures.

Nice To Haves

Two years of behavioral health experience preferred.

Responsibilities

Orients patients and families to the facility, services, service limitations, and rights of patients (Patient Rights).
Involves patients (and families) in treatment planning by identifying measurable goals.
Monitoring of treatment plan with the patient(s) throughout their residency.
Attends scheduled treatment team meetings and identifies and interprets psychosocial needs of residents for inclusion in the treatment plan.
Completes mandatory documentation within timelines established by applicable regulations.
Mediates issues that arise among patients, families, and staff.
Provides linkage with appropriate community resources by maintaining knowledge of other systems, making referrals, and identifying unmet needs (e.g., transportation, outpatient treatment referrals, etc.)
Provides patients with crisis management services.
Develops a comprehensive discharge plan beginning upon admission in collaboration with patients, patient’s families, multidisciplinary staff, referral agencies, and outpatient services.
Visibility and accessibility on assigned units while maintaining appropriate boundaries.
Conform with and abide by all regulations, policies, work procedures and instructions.