Case Manager, Supervised Release Program
About The Position
The Center for Justice Innovation’s Staten Island Justice Center (SIJC) seeks Case Managers for its Supervised Release Program (SRP), which provides an alternative to jail through pretrial supervision, case management, and voluntary social services for people charged with misdemeanor and felony offenses. The program monitors participants’ court appearances and mandatory programming and connects them with community services, with the aim of supporting stability and avoiding the harms of incarceration. Reporting to Supervising Case Managers, Case Managers are frontline service providers who supervise participants according to their assigned tier and level, address barriers to program compliance and court attendance, and connect participants with appropriate community resources. They conduct outreach to participants and relevant contacts, maintain accurate case documentation and data, submit timely reports to the court, and co-facilitate pro-social and psycho-educational groups. The role requires collaboration with court personnel, attorneys, service providers, and multidisciplinary colleagues. It is full-time, in-person work in Staten Island, New York; evening and weekend hours may be required as needed. This role is not eligible for clinical hours.
Requirements
- Bachelor’s degree and two years of direct practice experience, such as therapeutic or case management experience.
- Detail-oriented, with strong organizational and time-management skills.
- Ability to work effectively independently and as part of a highly interdependent, multidisciplinary team in a fast-paced and dynamic environment.
- Professional demeanor and ability to collaborate effectively with program stakeholders, including judges, prosecutors, defense attorneys, court staff, and site partner agencies.
- Openness to working collaboratively with people from diverse backgrounds in a culturally competent manner.
- Must be legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is unavailable.
Nice To Haves
- Experience in pretrial, court-based, or criminal legal system settings.
- Experience in a specialized service area such as substance use treatment, mental health services, co-occurring disorders, or adolescent development.
- Experience using trauma-informed and strength-based approaches.
- Bilingual English-Spanish.
Responsibilities
- Provide supervision and court monitoring for SRP participants according to assigned tier and level, completing check-ins by the specified method and frequency while treating participants with dignity and respect.
- Communicate and reinforce program expectations with participants.
- Work with participants to identify and address barriers to supervision compliance and court attendance.
- Provide clinically informed case management by coordinating internal and external resources and service referrals aligned with participants’ needs and goals, including substance use, mental health, trauma, intimate partner violence, housing, education, and employment.
- Monitor participants’ compliance with supervision requirements.
- Conduct outreach to participants, collateral contacts, and defense attorneys to maximize compliance.
- Maintain accurate and timely data entry and case documentation consistent with the program model, court reporting obligations, and best practices.
- Submit accurate and timely court reports within designated time frames, including compliance, noncompliance, re-arrest, and mandatory-programming notifications.
- Maintain professional and positive relationships with court staff, judges, and attorneys.
- Co-facilitate pro-social and psycho-educational groups with SRP Clinicians.
- Communicate and collaborate across teams to identify successes, challenges, and opportunities to strengthen programming and coordinate resources and expertise.
- Participate in individual and group supervision and regular staff trainings.
- Attend project events, community events, and meetings after hours as needed.
- Perform additional relevant tasks as necessary.
Benefits
- Comprehensive healthcare with a national network.
- Free basic dental coverage.
- Vision insurance.
- Short-term and long-term disability insurance.
- Life insurance.
- Flexible spending accounts, including commuter FSA.
- Mental health services such as Talkspace and Ginger through healthcare plans.
- 403(b) retirement plan with a two-to-one employer contribution up to 5%.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
