Case Manager, Safe Options Support (SOS), Staten Island
About The Position
Breaking Ground’s Safe Options Support (SOS) program serves people experiencing homelessness on streets and in public transit locations. It connects them with services for immediate needs and supports their transition from street homelessness to stable, permanent housing. The program relies on cross-system collaboration for data sharing, care plan coordination, and access to community resources. Reporting to the Clinical Coordinator, Safe Options Support, the Case Manager provides case management services to people experiencing homelessness, including individuals with mental illness and/or substance use disorders, to help them transition to permanent housing. The position has a 35-hour work week and serves a caseload of approximately 25 clients.
Requirements
- Bachelor’s degree or equivalent work experience.
- Valid driver’s license from New York, New Jersey, Connecticut, or Pennsylvania, with a good driving record as defined by Breaking Ground; this is a condition of employment.
- Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
- Excellent writing and communication skills.
Nice To Haves
- Two years of experience working with homeless adults and substance abuse issues.
- Experience with harm reduction and motivational interviewing techniques.
- Bilingual Spanish/English.
Responsibilities
- Provide direct services to a caseload of approximately 25 clients, including assessments, benefits assistance, and other services that support housing and recovery goals.
- Conduct psychosocial evaluations.
- Connect clients to psychiatric services.
- Connect clients to medical treatment and substance use treatment facilities when applicable.
- Help clients obtain identification, public benefits, and other applicable income sources.
- Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
- Prepare documentation for housing applications.
- Assist and counsel clients in obtaining permanent housing.
- Maintain records in compliance with agency standards and City and State agency requirements.
- Intervene in crisis situations.
- Escort clients to appointments when needed.
- After training, assist with self-administration of medication in accordance with Breaking Ground policies and procedures.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
