Case Manager, Safe Options Support (SOS), The Rockaways

Breaking Ground • Queens, NY

7d

About The Position

The Case Manager, Safe Options Support provides case management services to people experiencing homelessness, including some individuals with mental illness and/or substance use disorders, to help them transition to permanent housing. The position serves an approximately 25-client caseload and has a 35-hour work week. The Case Manager reports to the Clinical Coordinator, Safe Options Support.

Requirements

• Bachelor’s degree or equivalent work experience.
• Valid driver’s license from New York, New Jersey, Connecticut, or Pennsylvania, with a good driving record as defined by Breaking Ground; this is a condition of employment.
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs.
• Excellent writing and communication skills.

Nice To Haves

• Two years of experience working with homeless adults and substance abuse issues.
• Experience with harm reduction and motivational interviewing techniques.
• Bilingual Spanish/English.

Responsibilities

• Provide direct case management services to approximately 25 clients, including assessments, benefits assistance, and other support for housing and recovery goals.
• Conduct psychosocial evaluations.
• Connect clients to psychiatric services, medical treatment, and substance use treatment facilities when applicable.
• Help clients obtain identification, public benefits, and other applicable sources of income.
• Meet with clients weekly to assess needs, encourage harm reduction, and develop service plans.
• Prepare documentation for housing applications.
• Assist and counsel clients through the process of obtaining permanent housing.
• Maintain records in compliance with agency standards and City and State agency requirements.
• Intervene in crisis situations.
• Escort clients to appointments when needed.
• After training, assist with self-administration of medication in accordance with Breaking Ground policies and procedures.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time