Case Manager (51475)

WESTCARE INC•Fresno, CA

31d•$23 - $23•Onsite

About The Position

The person in this position will provide case management services to HOPWA eligible individuals and their families to support their transition to self-sufficiency. Responsibilities include arranging, coordinating, monitoring, and delivering services that address clients’ housing needs and promote housing stability. Essential Job Functions include, but are not limited to, those listed below. Additional duties may be assigned as needed.

Requirements

Excellent communication and public speaking skills
Must be sensitive to populations served
Excellent communication skills
Ability to exercise good judgment and discretion
Ability to work well in a team environment
Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality
Professional appearance and demeanor
Ability to obtain and maintain clearance from LEIE, MSIL, and EPLS
Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required
Ability to obtain and maintain a successful background clearance
Demonstrate knowledge of housing services including one (1) year experience working in similar programs
working with the homeless population, substance use disorder and/or mental health care systems is required
Demonstrate knowledge of target population including one (1) year experience serving people living with HIV is required
A minimum of one (1) year experience implementing trauma-informed approaches is required
A minimum of one (1) year experience with data collection, data analysis, and confidentiality is required
High School Diploma or equivalent is required
CPR Certification, First Aid Certification, and an annual Tuberculosis test

Nice To Haves

Knowledge of substance abuse and treatment is desired
Graduation from an accredited two-year college with a degree in Addiction Counseling, Counseling, Social Work, Psychology, or a related field is preferred

Responsibilities

Oversight of day-to-day operations of the program
Build and maintain relationships with property owners/managers to secure units for leasing
Meet with each client at least once weekly to provide support and assistance towards achieving each Individualized Plan
Intake and assessment of incoming participants to determine eligibility and appropriate services
Make referrals and appointments with appropriate agencies, services and/or case managers
Maintain client files according to company policy and contract requirements
Knowledge of the Clinical Data System and HMIS (Homeless Management Information System)
Provide daily, weekly, and monthly reports as requested
Assist and monitor data collection and statistical reporting and complete Quality Improvement reports as requested
Maintain relationships with referring and supporting agencies and represent the agency at various community meetings and outreach events as requested
Coordination of services across multiple agencies
Attend scheduled meetings and presentations with referring agencies
Perform any other duties as assigned