Case Manager - Child, Adolescent & Families Team

Greater Nashua Mental Health • Nashua, NH

15h • $22 - $25

About The Position

The Case Manager joins the Child, Adolescent & Family Services (CAFS) team, which provides mental health care to children, adolescents, and their families. The role provides functional support services, symptom management, direct education, and referrals to a diverse caseload. Services are delivered in community, home, and school settings.

The team emphasizes support and professional growth, with regular supervision, consultation, and collaboration on complex cases to support clinical outcomes and continued development.

Requirements

• Bachelor’s degree in Psychology, Social Work, or a similar field.
• 1 to 2 years of work experience.
• Knowledge of children’s mental health, developmental issues, and family systems.
• Familiarity with community resources.
• Ability to teach effectively.
• Knowledge of Microsoft Office products, including email, Word, and Excel.
• Strong collaboration skills and ability to work effectively independently and as part of a team.
• Comfort working in a fast-paced environment with frequent deadlines; high energy, self-motivation, and a proactive approach.
• Excellent communication and interpersonal skills.
• Excellent organizational and time-management skills.
• Ability to multitask and remain flexible with workload and assignments.
• Ability to exercise judgment.

Responsibilities

• Provide direct and indirect case management and functional support services for the appropriate percentage of time, as directed by a supervisor.
• Provide crisis intervention to stabilize acute behaviors and symptoms and help prevent hospitalization or out-of-home placement.
• Deliver individualized Therapeutic Behavioral Services to individuals, families, and groups to support clients’ optimal functioning.
• Provide family support to help manage a client’s mental illness or serious emotional disturbance and promote resiliency and recovery.
• Collaborate with clients, families, and treatment team members to develop care and support plans that maximize client control and choice.
• Link and refer clients and families to external resources, including medical, educational, and social services.
• Work as part of an integrated team and communicate with colleagues, collateral contacts, and supervisors regarding client care.
• Complete documentation by the due dates listed in the EMR.
• Prepare for and attend meetings as assigned by the supervisor.
• Manage and respond to email, voicemail, and other communications in a timely and professional manner.
• Perform other duties or special projects as required or assigned.

Benefits

• Choice of two health insurance plans
• Health Reimbursement Arrangement
• Health Savings Account
• Flexible Spending Account
• Dental insurance
• Vision insurance
• Group life and AD&D insurance
• Short- and long-term disability insurance
• Accident and critical illness insurance
• 403(b) retirement plan with agency match
• Employee Assistance Plan
• Generous earned time off
• Paid extended sick time
• 10 paid holidays plus birthday
• Bereavement leave
• Tuition reimbursement
• Qualifying employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level