Child and Adolescent Case Manager

Claratel Behavioral Health•Decatur, GA

2d•Onsite

About The Position

The Child & Adolescent Case Manager/Community Support Individual (CSI) is an integral part of the Child & Adolescent Program, which provides recovery-focused, child- and family-driven, strength-based, solution-focused services to children and adolescents in their communities. Under general supervision, the CSI provides interventions related to treatment goals outlined in the Individual Recovery Plan (IRP), assists with care coordination, attends agency and intra-agency meetings in the community, participates in systems evaluations to promote family navigation and enhance support in services, and provides family education and support for use of natural supports in the community. The role works in a community setting on a Monday-Friday schedule, with specified weekday hours and availability required on the first Saturday of the month. Weekend or adjusted hours may be needed for program and community events. The position requires use of a computer, telephone, fax, copy machine, and scanning machine, as well as completion of the agency-sponsored defensive driving course and other required training.

Requirements

Bachelor’s degree in a related field, such as counseling, criminal justice, or social work.
At least two years of experience in a behavioral health setting providing case management or community support services.
Technology proficiency sufficient to use electronic medical records, computers, telehealth systems, and cell phones.
Care coordination skills to help individuals access or connect with additional resources and services within the agency and/or community.
Must have transportation to and from work.
Strong interpersonal skills and ability to be a positive team player.
Ability to use a computer, telephone, fax, copy machine, and scanning machine.
Complete and pass the agency-sponsored defensive driving course and other agency-required training courses.
Selected applicants will be subject to an FBI Criminal History Record Check; applicants have the right to challenge the contents of their Criminal History Record Information.
Pre-employment drug screening may be required.

Responsibilities

Complete community needs and clinical assessments, including the Emerging Adult Case Plan, Transition to Adult Care, and Life Skills Assessment, for individuals on the caseload.
Participate as a member of interdisciplinary treatment team meetings in court, community partnership, and education settings, providing input on client treatment needs based on observations and interactions with individuals, families, and other providers.
Provide ongoing support, case management, and skill-building in accordance with strengths, needs, and preferences identified in treatment plans to help individuals achieve their goals and objectives.
Complete timely, high-quality documentation for all service contacts, including face-to-face and collateral meetings and outreach attempts, in accordance with agency and regulatory standards.
Meet regularly with the Program Manager to support professional growth, review and evaluate case management services, and address required administrative matters.
Make outreach to all clients assigned to the caseload at least twice monthly.
Facilitate communication between community providers on behalf of clients.
Communicate effectively with clinicians and agency staff about client challenges and concerns.
Maintain ethical standards and immediately communicate safety issues or changes in client health to the Program Manager.
Transport program participants on community integration outings using an agency vehicle.
Perform additional duties assigned by the Program Manager and/or Director, including group skills services and community partnerships.
Complete and pass the agency-sponsored defensive driving course and other required agency training courses.