Case Manager

The Southeastern Council on Alcoholism and Drug Dependence, Inc.•New London, CT

13d•$20 - $21•Onsite

About The Position

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is seeking a compassionate and resourceful Case Manager to provide client placement, referral, and discharge planning services — connecting individuals with the resources, support, and care they need to achieve lasting recovery. As a Case Manager, you will work directly with clients to assess their needs, coordinate services, and help guide them through treatment and into the community supports that will sustain their recovery. You will collaborate closely with counseling staff, external providers, and community partners as part of a multidisciplinary team dedicated to positive client outcomes.

Requirements

Associate's degree preferred; or equivalent knowledge and experience in substance abuse and community support services
Valid Driver's License with the ability to drive a company vehicle required
Strong communication, organizational, and problem-solving skills
Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion
Ability to work both independently and collaboratively within a multidisciplinary team
Friendly, patient, and empathetic approach when working with clients and external partners

Nice To Haves

Experience with or knowledge of motivational interviewing, crisis intervention, and community resource coordination preferred

Responsibilities

Interview clients, complete intake information, review records, and confer with other professionals to evaluate client needs and circumstances
Use motivational interviewing to coach and empower clients toward positive outcomes
Refer clients to other support services as needed, including medical evaluation and treatment, social services, and employment services
Use professional judgment, in conjunction with assigned providers, to plan, develop, and implement effective intervention plans that support a continuum of care and the most positive clinical outcomes
Assist clients with treatment plan objectives through exploration of problems, examination of attitudes and feelings, consideration of alternative solutions, and decision making
Coordinate case management needs, bringing together services, agencies, resources, and clients to assist with discharge planning and referrals
Provide crisis intervention services in response to clients experiencing acute emotional or physical distress
Provide education and information to individual clients and groups on alcohol and drug use disorders, available services, and community resources including additional treatment options and 12-step and other community-based programs
Meet with counseling staff and other relevant stakeholders to report on client progress and discuss and modify established treatment plans as needed
Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties