Case Manager - RenterAid (JR 5857)

PATH•Los Angeles, CA

22h•Onsite

About The Position

PATH is seeking a Case Manager to join its Renter Aid team at the North Long Beach Office in Long Beach, California. The role helps clients break the cycle of homelessness using a “whatever it takes” approach, supporting them through different phases of homelessness, from living on the street through interim or transitional housing and into permanent housing. The Case Manager helps clients access and maintain healthcare, social services, interpersonal support systems, and coordinated entry services. The position provides individualized supportive services to help each participant build a plan addressing their strengths, barriers, health needs, income, and housing stability. The Case Manager works with participants to develop and pursue housing and personal goals, connects them with relevant community resources, and supports their ability to manage their own care. This is a full-time, non-exempt position with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Driving is required. The pay range is $23.94–$29.13 per hour, with placement depending on relevant experience.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation.
Have a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail.
Work effectively with colleagues, participants, and stakeholders.
Communicate clearly and effectively, verbally and in writing.
Demonstrate initiative, creativity, critical thinking, and problem-solving ability.
Maintain ethical and professional standards and boundaries.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants and collaborate with them to develop Individualized Service Plans addressing housing, income, and personal goals.
Provide referrals, linkages, information, and support to help participants achieve their service plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate strengths and challenges related to short- and long-term goals, and conduct a 90-day review with participants after initial intake.
Maintain timely case notes and complete, accurate, current participant files in accordance with program and PATH policies.
Maintain confidentiality of participant files in accordance with HIPAA and applicable guidelines.
Develop therapeutic and/or professional relationships with clients and partner systems to support engagement and retention in housing goals.
Provide crisis intervention and risk assessment focused on safety, problem-solving, coping skills, and clients’ ability to manage and coordinate their own care.
Use motivational interviewing and trauma-informed care in service delivery.
Maintain current knowledge of community resources and use them to provide comprehensive, wrap-around services.